Allstate Termite & Pest Solutions

Poor Customer Service This review if for Allstate in Shady Point, OK, since that is the address showing in my bill. I have been a customer of Allstate Termite & Pest Solutions for several years, relying on them to cover termite service for my home. The process has always been straightforward: each year I receive a notice, schedule an appointment, the technician completes a quick 20‑minute walk‑through of the property, and I pay the bill. However, this year’s experience left me disappointed. Since we do not live at the property full‑time, I needed to coordinate service while we were scheduled to be there. When I called, the receptionist transferred me to someone’s voicemail. Because I needed to speak with a person the same day, I called back and explained the situation. I asked the recep

Our technician Travis Drake has been servicing our home for several years. Travis always goes the extra mile and is very professional and courteous. We are very pleased. David Gray

They came on my property without my permission. They drilled holes all around my porch and dug a trench around the house without notifying me of what they were going to do. They did not wait for me to call back after initiating a service call to schedule when I’m available. They also destroyed my flowerbeds and then tried to gaslight me and tell me it wasn’t destroyed. Don’t ever use them for anything. Then when I call to air my grievance they accuse me of cancelling my policy which I most certainly did not do. But I certainly will not renew or recommend to anyone.

When I first moved into my apartment I noticed bugs. Allstate has been coming for the last 2 years and every time they come the bug problem seems to get worse and the bugs have gotten bigger. I hired Orkin and immediately noticed different results.

Travis is awesome. Let’s you know exactly what he is doing and goes above and beyond to make sure you are satisfied with your service.