Alpha Mechanical Corporation

If you want a repair company that does the minimum and makes excuses when they need to come back repeatedly and keep charging you, Alpha Mechanical is a great choice. Also, Adriana on the phone is nothing but argumentative. I shouldn't have to convince you my heat isn't working. They must be under different management because there used to be a very knowledgeable man who was polite, courteous, and highly informative. I called them again for THAT guy, but I guess he's gone. Word to the wise, spend some more money elsewhere and make less phone calls. EDIT: WENT WITH ANOTHER COMPANY AND THEY UNCOVERED THE REAL, MUCH MORE SERIOUS ISSUE. I would've spent WAY too much money paying them to come back over and over just to replace the furnace in the end.

on May 16, 2024 looked for their web site because I wanted to recommend them to a friend and was horrified about some of the criticisms of Sean, the owner, and Adriana, his wife. I used Alpha Mechanical to install a new air conditioning and heating system in my condo. Sean was very patient at educating me about the options. I signed a contract in May 2022. It was difficult to get the equipment as it was during the pandemic but I ordered everything to have it on hand in case my AC failed during the summer. Fortunately it lasted and I was able to replace the entire AC and heating system in September, a year and a half ago. It has worked flawlessly and when we had a problem, caused by my husband, they came and rectified the situation. They are a small operation so it is not always pos

If it were possible to give Alpha Mechanical zero stars, I would not hesitate. My recent experience with this company, particularly with the owner Adriana, has been utterly disappointing and frustrating. Three weeks ago, I contacted Alpha Mechanical to have my A/C checked due to warm air blowing out. From the outset, dealing with Adriana was a nightmare. She dismissed my concerns, claiming the air was warm because the outside temperature was too cold. Her absurd explanation continued with assertions that no one in Massachusetts used A/C, including herself. Despite my persistence, she refused to acknowledge the issue and instead insisted on her erroneous beliefs. After weeks of unbearable heat and humidity, I reluctantly called again, hoping for a resolution. Unfortunately, Adriana’s atti

Several days ago when it was 90 degrees outside my A/C stopped working. I called Alpha Mechanical. The next day a mechanic arrived. He figured out the problem and spent about 4 hours fixing it, which was way past his work shift. The A/C is now working perfectly. I appreciate the quick response, the thoroughness and professionalism, and a fair price for service. I would recommend Alpha Mechanical to everyone. Viktor, Brighton

MINUS ZERO Called because of leak in my furnace. Got a recommendation from another Watertown company. i wish I had read the reviews. My furnace is still leaking. Technician wanted money the same day. I was told companies have a 30 day warranty and usually bill customer. Secretary was very rude and disrespectful. Wanted to send the technician back but wanted more money to fix the still existing problem. We declined further work. Never use this company because they are very unprofessional. A nightmare.