Amarillo Grass Masters

We have a home that is a new build through Betenbough. Grass Masters is who they use to put in their lawns. 13 months ago, we received heavy rains that ended up washing out part of our lawn in the front yard. I am sad to say that 13 months later, this project that should have been a small project is still not right. I can't count how many times we have had Grass Master's out only to halfway fix out yard. Several times they haven't shown or haven't given us a heads up when they do show up. Yesterday someone came out to level this area of our yard. Only to level the ground and replace put the grass that was just torn up on top. This created grass that is still patchy and not leveled due to it just being pieced back in. This is very disappointing because it is in the front of our house right

Called these guys and got same-day service and resolution of my sprinkler leak, on a holiday, no less. Very transparent on what the issue could be and what it all included. They even went out of their way to save my sprinkler system when I got frustrated and asked them to just cap it off. I'm very happy and relieved that I didn't lose my front yard sprinklers. Very professional, knowledgeable, and helpful!

Amarillo Grass Masters came out quickly on a weekend when one of my sprinkler valves would not shut off. They repaired the problem, and when we asked them to come back later to get our sprinkler system updated with new heads that all worked, they quickly got everything fixed. We have a really old system, and when a couple of other valves broke, they quickly came out and helped get them all fixed.

I had them put grass in our backyard. When they were done they never scheduled the sprinklers to water the grass. It was the hottest week and all of my grass died. To fix the situation they had me watering my grass every day three times a day costing me a $600 water bill. They could’ve cared less and in the end accused me of turning off my sprinklers when the new grass was put in when it was really that they had never set the system up to water my grass. They never offered to replace it, and I had to spend another 3000+ on Pete’s greenhouse to start all over. Betenbough even had a meeting with them about it. They accused me of turning the water off after they had set the timers for the grass to be watered. The timers were never set!!!! This is a horrible business full of lies. Do not trust

Taylor Spence and his team are awesome. They were very professional. Taylor’s team member saved a lot money and agony by analyzing a sod situation by replacing it versus scalping the entire yard. I will always utilize these guys in the future and I highly recommend everyone else does as well. Thank you again Taylor and team for your hard work and help.