American Lawn Care Inc.

I have used this lawn service for a number of years and have always been satisfied. I have never been treated rudely by anyone in this company. Larry has helped me a lot with my lawn concerns. Of course I get an occasional weed in my yard. If the yards around you aren't perfectly weed free, then that's always going to happen. The wind also carries weed seeds. You need to have realistic expectations!

We used this company for years. Our lawn went from patchy and full of dandelions to the thickest, lushest lawn on the block. So much so, we almost wished it wasn't quite so healthy so we didn't have to mow as often. The owner was very insistent on having us let him know if we needed spot treatment on weeds. He also helped us by spraying some poison ivy that came up. They will charge you a late fee after 15 days, which we have paid a few times due to forgetfulness, but the charge is clearly stated on the bill. I recommend this company to everyone. We are greatly satisfied and will be using them at our new home.

BUYER BEWARE!!! D- rating on Better Business Bureau for a reason. Shame on me for not being a more diligent buyer. This company has outdated customer service practices. I called in the first of the summer to see if I could get someone out to meet me and discuss my lawn issues. After they started treating the lawn this year. Even though I prepaid and it said unlimited services calls no one every called me back or came out to meet with me to discuss. Maybe if they would of taken the time to do so I would not be writing this review today. I sent and email in on Monday 8/22/2016 to express my concerns. 24 hours later no phone call. I did receive an email full of excuses. Blaming me for their poor business practices. She blamed me for not doing an early spring when I called them to tell me wh

So happy with the work and the owner, Larry''s knowledge of horticulture, however the customer service skills in his office is very unprofessional! Very rude over phone (Nicole [?] and another woman possibly the co-owner)! They act like you are inconveniencing them and there is no thought for customer retention! Went in face to face to pay a $.72 bill and they were a little nicer but I could tell how outdated everything was.

Asked lawn workers if they could do a better job weed eating and the workers gave an excuse and were very rude. I called Mindy the manager and she proceeded to be a smart ass sarcastic witch to her client so I asked for a refund of the 160.00 credit that is on my account and they are refusing to refund it. DO NOT GO WITH THIS COMPANY IF YOU WANT A GOOD JOB DONE ON WEED EATING. UPDATE: They charge 90 dollars for one hour and 30 dollars to haul away the material and ended up shoving the branches under our house. The bushes they trimmed were knee high. Not worth it