American Leak Detection of Phoenix

I cannot recommend Ryan Alexander from American Leak Detection highly enough! Finding someone with this level of integrity and work ethic, especially on a major holiday is rare. If you need a leak detector who is professional, punctual, and transparent, look no further! He educated us on how he identified the leak and what would happen next which really put our mind at ease. And he didn’t up charge us, even though it was a major holiday and refused to take a tip! During this holiday season, we are thankful for Ryan!

Jaime was excellent, he was knowledgeable, and gave me three scenarios and the time frame for each work so I could decide which one would be my best choice. I hope he gets a raise or a bonus! And I will definitely be recommending American Leak Detection and Jaime. Jaime, if you read this survey, you are the bestest! Keep it up guy!! 👍👍

Jamie did our initial inspection and he easily located the leaks. One was in the garage wall and the other beneath our slab in the kitchen. We had them do the repair and were very impressed with the team. Ryan C and Isaac were delightful and the team enjoyed working together. They jackhammered and dug into the ground without making a mess in the kitchen. Everything was covered in plastic first. The leak was about 4 feet down and they quickly repaired it, replaced the dirt, and poured concrete over it again and made sure everything was clean. The whole process took about 3 hours. The price was very reasonable and the work was quality. We will definitely use them again in the future if our almost 50 year old home has another leak.

We recently had a pipe leak in our kitchen and called American Leak Detection to locate the leak. They were able to send someone out that day even though it was close to the end of their business day. The leak was located and we were able to have a plumber out that same day to fix the leak. Both the initial contact person and technician demonstrated professionalism and genuine caring for our situation. I appreciate their willingness to assist us resolve our leak location issue in an expedient manner.

I had never had to use this service before. It was impressive seeing all the equipment it takes to do a thorough inspection. Ryan was very articulate with every stage of the process and took the time to explain each tools specialty. He not only pinpointed the exact location he located every water line underground and what it was feeding. The importance of his information is that when a plumber comes and tells you what it’s going to take to repair you already know the general issue. I can’t say enough about the reliability and experience the technician showed in this experience.