American Plumbing & Electrical Supply

After searching every single store on Miami Beach, I walked in to this shop to buy a space heater And Angel was so helpful and now I’m warm🥰🥰

Angel was awesome. He found the cartridge that fit my faucet in 2 minutes!

They really do not want to sell. They have the typical employee that believes he knows everything and is unwilling to help, just because he doesn't understand there is new technology and new ways of doing things. They will keep loosing clients and loosing potential sales, ended up going to ace hardware, much more helpful.

This place is very well stocked, and I'm sure it could have everything anyone needs for plumbing repairs or installations. The major problem is that the customer service is terrible. I was attended to by an older gentleman with white hair, and when I tried to explain what I needed, he mocked me with his coworkers and asked me to bring him a part to assist me properly. I went back to the installation site and searched for the part. When I returned, this American Plumber employee refused to assist me. Later, another person attended to me who also refused to even make an effort to understand what I needed or the plumbing part I was missing. It's a business not worth visiting due to its lack of professionalism and poor customer service.

No concept of customer service. Must be a miserable work environment considering everyone there seems to always have a stick stuck in their pants. Short rude replies. You’d think they would care to keep customers that USED to bring them considerable amounts of business. That stopped today. Never again. I guess they feel they will be fine with all the hvac techs business that they don’t need you. Not a very ambitious owner. I’ll drive to West palm Beach before I ever step in this place again