Annette Hale's Indoor Comfort Systems

We've used Annette Hale's Indoor Comfort Systems for years - both for installation of a new HVAC system, and regular maintenance on our two HVACs. Service Technicians like Chad McCormack are why we continue to use them. This last visit, as usual, Chad's expertise and efficiency was top-notch. He also took pictures and explained how our HVACs were doing clearly and professionally. We will continue to use Annette Hale's for our HVAC needs.

This was by FAR the best experience I’ve had with an HVAC company. Customer service line was quick, easy and helpful. The service tech Ronnie Austin was very knowledgeable and professional. He answered all of my questions with patience and I was able to understand everything he explained. I now have more confidence in my system and services. I will definitely remain a customer for years to come and give many recommendations. Thank you Annette Hales !

Joseph with Indoor Comfort Systems was absolutely fantastic. He was super helpful and truly went above and beyond to make sure we were taken care of. He was honest, reliable, and took the time to explain everything so we felt confident in the decisions being made. It’s rare to find a technician who genuinely cares and is willing to go the extra mile! Joseph definitely does.

I had the installer of my home Lennox Package HVAC system, Indoor Comfort Systems, evaluate and repair my nonfunctioning gas heater. The unit was less than 8 years old. PROS: Techs were very proficient and were able to complete the repair in a timely manner. Communication from the company was good, although in both cases I had to call the office to get a copy of the invoice that the tech said he sent me from his tablet. CONS: The two techs were there approximately two hours and the (labor only) bill was over $1,100. I was given this quote when the evaluation ($100) was done the previous week, but was informed this was a complicated repair and it would require most of a day to tear the unit down to remove & replace the bad heat exchanger, and that it would take about a week to get the

I would like to report what great service I received on Friday,Jan.23,2026. At 5am I called your emergency line to report that my furnace was not working. About 8:30 after I got a return call informing me that I would be first on that days work schedule, Brandon Showers arrived to diagnose my problem. He discussed my problem with video on his phone and my repair or replacement options. After I chose to replace my 16 year old HVAC , he called Matt Goodwin who arrived in about 30 minutes. Matt was very helpful in discussing my replacement options and said it would probably be Monday before a new unit could be installed. He called back later and said he was able to locate the unit I had selected and arrange installation that day! About 12:30 the installation crew arrived. Later, Bradford cam