Apex Moving & Storage Inc

If I could leave no stars, I would. I hope & pray that other people read all of the reviews before even THINKING about working with this company. My husband &I contracted this company to provide us with moving services from WA to OH . Our rep, Raul, seemed to be competent &helpful- boy were we fooled. We spoke with him, collectively, on 4 different occasions to ensure that everything was set. We were supposed to have been quoted for a full house move, including "white-glove" packing service. Ha. White glove. The DAY BEFORE our scheduled pick-up, Todd, a quality assurance agent, called my husband & more than DOUBLED the estimate because, somehow, Raul did not include any cubic footage for boxes in our original quote. THEN, when I said there is no way we can afford the new quote & we don't w

Where to begin? We hired these movers for a move from RI to FL. I had a one bed apartment, and they quoted me $1400 for the move - including break down/set up of big furniture, moving boxes up and down one flight of stairs, delivery, fuel, insurance, etc. While booking with them, Jerry asked us if a semi truck would fit in my apartment complex parking lot for delivery. We said no. He said that wouldn't be a problem, our stuff would be transferred to a shuttle before delivery. I had no concerns, and despite the pick-up drivers being late (New England traffic, not really their fault), everything went smoothly on pick up. My pick up agent asked the same question about the semi truck on delivery, and told me to call again and tell the company a semi wouldn't fit. We attempted to call several

ZERO STARS! they bullied me into an extra 5k before agreeing to load my belongings. They lost/stole most of our belongings. Our computer, expensive furniture, rugs, etc. They knew I had to be out with my two young girls. They hire day laborers from Craigslist. Permanent footprints and smashe/cracked drawers on my daughters furniture. Worst of all, they loaded a memory box that the big, smelly guy with a Russian accent refused to take back off truck. They lost videos of my girls being born, first lost teeth, haircut, awards report cards. They lost our memories AND stole our computer so no way to get them back. If you call Susan K ( no one provides last name because they are criminals) or Lacey, they will swear at you or hang up on you.

DO NOT CALL OR BOOK! They are scammers! From day one, they say one thing and do another. They are, at best, a run down family business. The sales "team" is completely clueless about the product they are selling you over the phone. They are the only friendly voice you'll hear from that point on. I'm a law student and their contract was done by one of the clueless morons working for them. First of all, know that businesses are judged by the standard in their field. The standard for my delivery was 2 days to pack and bring my items to me and 2 days for the truck and men to drive back to their storage. These guys want a window of 2-10 BUSINESS DAYS! Yes, because one can easily walk up to the boss and ask for 2-10 business days off. Plus, when I asked when I would receive a call to know the del

If I could rate zero stars I would ,ese movers arrived at my residence smelling of Marijuana and appearing to be under the influence of some sort of narcotic, as their movements and speech were unreasonably slow and socially unacceptable. After spending hours packing up my things, I was intrigued to find all these additional charges that I was not made aware of during the packing extravaganza that tallied up without them even asking me for my consent in adding these additional products to my bill such as pricing for additional boxes to place my already boxed items into taped together inadequate boxes that I paid at least $15.00 a box for if not more There was another box full of my clothes that had at least half of my wardrobe in it that had to be thrown out because a rat had chewed throug