Apex Northern Group

I have a three year old LG LTCS 20020 top freezer refrigerator that had never performed as well as a previously-owned, similar LG unit. After many attempts at diagnosing and addressing the issues, I reached out to LG Corporate who directed me toward Apex Northern Group for warranty repairs services. Dave from Apex was excellent in every respect - arrived exactly when expected, was an excellent two-way communicator (listened carefully to the problem description and symptoms), and discovered that my unit had not been properly installed. When he reinstalled the door properly, the problem was solved. The unit came down to the proper temperatures in the refrigerator and freezer compartments within 24 hours. Many thanks to Dave for excellent problem solving, overall product knowledge and repair

Heat stopped working up at my camp and Dave came out promptly and got boiler up and running. House is warm again! Highly recommend and thanks again 👍