Apple Remodeling & Home Improvement

Hired apple remodeling because they seemed to be very accommodating to desired specifications and I liked their show room. I had them repair my roof, as it was cracked, leaking water and missing shingles. They took two weeks to do the job and they were reasonably affordable. They came on Saturday so I didn't have to take off work. I had this work done fairly recently, a few weeks ago, and the roof no longer leaks (and looks great).

Apple remodeling is the worst. We hired them to remodel our basement. The work was substandard. There was one person doing the work. They said it would take 2 months or 60 days. It actually took 4months. We asked for the basement to be insulated. That didn't happen. They put up sheetrock over the sender block. The shower they installed in the basement bathroom started to separated from the wall after a few months. They left the trash from the remodeling work in my back yard for 2weeks after they were done. It was a horrible experience.

Very rude and unprofessional !!! I would never invite such an individual inside of my home! Customer service was horrible !! Called for a estimate on a finished basement remodel after water heater broke, and was absolutely floored by there lack of customer concern and rudeness, the guy who answered the phone actually started yelling at me? Where do they do that !!! When your about to spend thousands in an insurance claim. Very surprised that there even still in business. Buyer beware.!!! There are to many informative, polite and helpful contractors in Md to take this chance, not gonna be worth the time and expense if you love your home and would like it restored or upgraded.

I spoke with Apple Remodeling on Wednesday about remodeling my home. I had a gentleman call me back and make an appointment for today, Friday, between 3-5. I called the gentleman at 3:46pm and received no answer. I waited and called the main number at 4:26 with no answer. With a call back at 4:28. The gentleman who owns the company said that the guy that called me texted me at 2:48 to say that he was not coming out due to the rain. I stated that I received no text message and he said that, that was the guy said. He then said will you reschedule for Monday. I said No, I’ll find someone else. Then I was hung up on. Poor communication. No positive contact. It’s raining. Not a tornado. A phone call would have been the more professional and accurate thing to do as there was never a text message

Apple Remodeling has been nothing but wonderful! I had a new kitchen put in my house for less than $16. They did everything they said they would do and it came out better than I could ever imagine. I would definitely recommend Apple remodeling to others, and I plan on using them myself in the future. Great work!!