Apple Valley Heating & Air Conditioning Inc.

Recently called to schedule an appointment and was greeted by Marlene. Marlene informed me that Apple Valley Heating and air had sold and that Air Repair was taking over. She was very helpful and had great customer service. Once my appointment was scheduled, I received a text message confirming appointment and was informed that Jacob was going to be my technician for the day. Jacob arrived on time and courteous. Jacob diagnosed my HVAC system and explained his findings and was very helpful with answering all my questions! Super Happy with everything! Call them you won’t regret it!! Thanks again Air Repair

My air-conditioning started blowing out warm air. I contacted Apple Valley heating and air, they came out about four days later. He complained about my nest system, but also did not know how to work it. Went on top of the roof for about 15 minutes. Came back down and said “OK that I’ll be $360.” I didn’t even know what the problem was and I did not authorize him to fix it once he found out what the problem was. He claims he fixed our capacitor and also gave it a maintenance check. But then about a month later, Our AC started blowing out hot air again. Pretty much doing the exact same thing it was doing before. So I contacted him and let him know that it was doing the exact same thing. He said it would be no warranty and then he’ll do me a favor and come out for free. our AC started blowing

These guys are terrific. After I got over the sticker shock of replacing an aging A/C unit that cools the south side of my house, I came to the realization that I was being treated fairly and that my emergency was being handled is if it were their emergency as evidenced in their sense of urgency. I called them at 7am, they were out by 8:30am, it was determined that the unit was KAPUT, they had pricing to me by 9am and they started the installation the following day! I am writing this review even as they are finishing up the install (day 2). Craig, the installer, is the one of the most polite young men I have ever met. He is customer service oriented and an asset to this company. AV H&AC has been to my house 3 times and all 3 times I felt I have been treated with concern and respect.

Best experience I've ever had from ANY service tech that's come to my home. I got a straight forward explanation about what was wrong with my heater without feeling that I was being pressured into a high dollar repair I couldn't afford or didn't need. Thank you so much Nathan for fixing my issues and being so honest. I will definitely call them again in the future!

My heater & ac went out. The technicians came out and told me about the hero program which helped me get a new package unit on my roof without having to pay out of pocket right away. They gave me a great price as well. Really nice and got the job done fast. Thank you guys again for coming out! I will be using them for future services and I highly recommend them.