Appliance Hospital

They provided the worst P.R. I’ve experienced in quite awhile. Our refrigerator started leaking water. First visit was to assess the issue-OK. Second visit he came out and “hopefully“ repaired the problem-mmm, but it did not. I had even tipped the guy! I was scheduled for a follow up repair, so once again blocked my schedule for work. The day of the appt, they called & canceled. I then had to repeat canceling work- only to be called and again they canceled the day of. So far, 4 work days blocked and no repair finished. I was told there are about 40 techs that work there. I’d think another could have been sent. Finally they made it out to repair. During the repair he broke a part & had to replace it the next day. Upon his pushing the fridge back, I heard a crunch, not sure what it was. For

Our washing machine was stuck locked and full of old water, and they did an amazing job coming to take care of it. Stitch did an awesome job diagnosing the problem, fixing it quick, and checking to make sure everything was working properly before he left so the problem wouldn’t start back up again immediately. He was a perfectly polite house guest and a knowledgeable repairman; I will absolutely be calling for him again.

A mom can never be without her washing machine. Steve did exceptional work fixing the issue with our washing machine so this mom could wash clothes. He was kind, knowledgeable, and did a great job. I highly recommend this company for appliance repairs.

Our technician Vash was fantastic. He's was not only professional and punctual – he could not have solved the problem any faster or better – but also a great communicator, very informative and educational, positive, pleasant, and reassuring about scenarios that Appliance Hospital can help with in the future. Thank you Vash!

Got an appointment to diagnose the issues with our DCS gas range. Ovens, broiler and griddle wouldn't light. Determined the igniters were not functioning. They ordered the igniters (5) and a clamp for the broiler igniter. A month later only the clamp was not available and they refused to make 2 service calls which I agreed to pay. One to repair the ovens and griddle. One to repair the broiler when the clamp is available so we sit here without any ovens. So much for customer service