Appliance Install Repair Services

I recently had the pleasure of dealing with Appliance Install Repair Service for an issue covered under my American Home Shield claim, involving both my washer and dryer. Right from the start, Mike was nothing short of amazing. Despite the dryer problem turning out to be much more expensive and complex than initially anticipated, requiring multiple visits, Mike handled everything with unmatched professionalism and expertise. Having been in the business since 2008, Mike's depth of knowledge and experience is evident in the way he approaches each challenge. Both he and his partner exude professionalism, kindness, and a profound understanding of their craft, making the entire process smooth and stress-free. They're not just easy to work with; they set a standard for what excellent customer s

I would give it a zero star if I could but it won’t let me. First off this company is the worse. I has a repair service through AHS with this company and they never called to schedule an appointment until a week later and when they came they just examined my ice maker for 2 min never diagnosed anything else and assumed it was my maker not working. I knew it was working because it would work for a week then stop receiving water in the reservoir so I knew it had to be something besides the maker. So they ordered another ice machine which took 3 weeks to come in. They installed it and almost 2 weeks later it does the same thing. So I made another request through AHS with the same company and this time never got a call. So I had to find another company to come fix my ice maker. So if you’re lo

Called 6 days ago to have a fridge looked at that was still under warranty. Was told by Lowe's the repair service would call to schedule but they never did. They showed up today without any advance notice and went to the wrong address. I own 52 apartments and they went to an address from 4 years ago that had a dishwasher issue. smh There are several concerning complaints with the Better Business Bureau. Since the work is warranty, I don't have a choice in who does the repair. The repair man was friendly and fixed the problem rather quickly. The company just needs to do a better job of scheduling.

This was a service call for my dryer through American Home Shield. Mike contacted me the next morning and was able to get to my request quickly. They showed up right on time and had the problem taken care of within 45 minutes. I would definitely use them again and would recommend. Great service!

My experience appears to be similar to others here. I have an AHS warranty and this contractor was assigned to be my service provider After three weeks of calling them, leaving messages and never receiving a return call, I had to call AHS to request a different provider. Their voice mail ends with "Have a blessed day." It would really be a blessing if they would return a call!