Appliance King of America

Excellent service and communications. Problem with Bosch refrigerator, they ordered the part, and install went smoothly. Y condo recommended them and it was a good choice.

I was very impressed with the service I received from Joe. He arrived ahead of schedule after giving me a courtesy call with an accurate ETA. He was extremely professional and courteous, clearly explaining the issue with my refrigerator and the proposed solution. While a repair wasn't done on this visit, I appreciate his thoroughness in outlining the next steps for a new appliance. Highly recommend!

In the midst of my elderly mother getting set up for hospice, her refrigerator stopped functioning properly. With luck I called this company and from the first person I spoke to (I believe it was Lisa), to Joe the technician who came out, I received excellent service. It turns out the appliance is broken and parts can't be replaced because of a Sears ripoff policy, but this company is helping to replace it as soon as possible because they understand the dire situation that we are in here. I am very lucky to have called them. Post date: had it delivered today by Khori. He managed to move the old one out by himself, no easy task and get the new one in. He was very pleasant and good at what he did. My mom's apartment was tricky and he had a lot of maneuvering but he never got frustrated. Cool

That’s my story with these guys, I’m just visiting - so unfortunately, it’s easy to take advantage of me: 1. Repaired refrigerator with them last year. A technician (Jordan) told me it was a control board and it would be about 600$ with a new part (their work 150$ + 450$ part). Also told me that a new refrigerator would cost me twice (1200+$) than their repairs. (Now I know that I can buy a new one on sale around 800-900$). So, the part came, they did repairs, but it broke again in a week. Jordan came again and repaired – it works now. Today (after a year) I checked the price of control board for the refrigerator – it,s 239$+tax in official shop and 161$+tax in Sears. So +200-300$ advantage on one part. During the repairs he also broke vent grille – so it does not sticks to the vent. 2. Th

This is a family owned company that really earned my respect and praise. They were honest, first and foremost recommending I replace my refrigerator instead of fixing it. They would have made more money the other way. Communication was incredible from Luanne and Julie! Highly recommend them!!