Appliance Parts of Oregon Sales & Service

The folks at Central Oregon appliance were friendly, helpful, and experienced. From the phone call to the actual repair and only good things to say. One of the most important things for me is that they were timely. We had a repair we needed to do much sooner than later and they worked it out and got someone out here. I wouldn't hesitate a moment to call them again if I needed help with my refrigerator, washer and dryer, dishwasher or range/oven.

Bad faith--misleading and unprofessional. Like another review below, our technician no-showed our 3-hour appointment block, no notice, called after to reschedule, then was late to the reschedule (basically put our whole day on hold). Sounds like it's not a rare occurrence after all like they claimed. Tech showed up unprepared without the part they promised to order for the repair, glanced at the problem, said part not available, charged us $150 and said the fee could apply to a new appliance purchase, and was out the door in less than 10 mins. Felt icky and disingenuous. Main office didn't care whatsoever about the failed service. Hope the $150 was worth it to you guys for bad faith reputation per other similar reviews.

Amazing service! Super friendly staff and we are fans of the same football team! You guys were awesome! I searched all over on the weekend for a pulley for my dryer tensioner. Absolutely no one had the part I needed. I even thought about rigging up a makeshift fix but I saw the outstanding reviews for Appliance Parts and figured it could wait. The wait was well worth it. They were super informative and sold me what I needed not what I thought would fix my dryer, based on YouTube videos. The owner (I assume) explained to me that he would be wasting my money if he sold me just the pulley and further explained why I needed more. I appreciate all the advice and outstanding customer service. I will be referring Appliance Parts of Oregon Sales and SERVICE to anyone and everyone! Stop buying new

5 Stars are well deserved for Appliance Parts of Oregon on every level. Ryan is generous with his time and knowledge. His appliance parts prices are far better than any other I've found in town and on Amazon. Congratulations on your new, large store room, Ryan! You are now a one stop shop with parts, service and a show room!

Excellent service! After having dealt with another "repair" company (very costly misdiagnosed repairs, additional parts that never came, and phone calls never answered), I called APO. Ryan made a special trip to my home on the weekend to check out the situation. He was upfront and honest, stating that the machine needed to be replaced -- much too old to continue repairing. He took measurements to confirm which new machine would fit in the rather small area and Erica sent me links to several new machines to choose from. Within a couple of days, my new machine was professionally installed. Ryan and Mike were very polite and careful about the installation and Erica was very kind, answering my questions regarding warranty purchase. I HIGHLY recommend Appliance Parts of Oregon! Really n