Approve Home Services

Initial contact was by phone and it shifted me to voicemail and no one called back so I sent an email and got a quick response . Subsequent phone calls were picked up right away by the customer service rep . Ryan showed up on time for the estimate. We discussed whether to repair or replace and decided to replace. Got the detailed estimates not long after he left for either just replacing the faucet or doing a replacement plus shut off valves. He said install could be done within a week after the part came in.

Ryan, Terry and his helper did a wonderful job on my brother in law and sister in law's home plumbing. It was a joint effort with Approve Home Services replacing main vent stack from basement up and replacing 2nd floor bathroom drains in this 1900's home. I opened up access ahead of them and closed when they had finished. Communication/coordination with Ryan couldn't have been better and our family's home is back together and working great and in time to host their family this Christmas. Thank you Approve Home Services and Merry Christmas to you all!

We had a winter plumbing emergency that AHS resolved. It was a busy day for plumbers near Biwabik, with temps near -30, and sounds like many folks were having pipes freeze. AHS was booked out but the kind dispatcher added us to the waiting list for the day, and a crew (Mike and Johann) ended up having time to help us at the end of their scheduled jobs. They were altogether wonderful-- kind, informative, and working efficiently to problem-solve our situation. Many thanks to the dispatcher who got us on the wait list, and to Mike and Johann for being willing to add another task to the end of their workday.

The plumber was a really nice guy ,but some other issues. I made sure I called ahead and talked to a nice lady and let her know all the parts I needed prior to the arrival of plumber. Also I spoke to a senior plumber in the evening and talked through the part list again and to bring the pump. We discussed the ball valve importance and that it’s code so we decided we needed that also. When the plumber arrived and gave me the quote he didn’t have the pump, but he left to get one, but I assumed he had a ball valve, but he did not. So he put it together without it for now. He said on their inspection it would be added. It was very expensive for a pump installation, $3185 , but I didn’t want to wait.

I have learned way more about plumbing than I ever thought possible. Being a first time homeowner has been quite the adventure! HUGE shout out to Ryan at Approve Home Services for getting us back to normal. He spent 6.5 hours clearing roots out of our plumbing, and cleaning EVERYTHING out of the main line so we can buy time for a Spring repair. Ryan is so incredibly kind, courteous, knowledgeable, and humble. He answers our questions, and even better - he tells us if he doesn’t know the answer, but will find out. Even the schedulers took the time to help me calm down when I was in a sheer panic trying to fix this issue. I wish I could remember her name, but she was a god send that morning. This company has seen us through this first year of homeownership, and they earned a loyal custome