Aptive Pest Control

Aaron was great - he was communicative and let me know exactly what he would be doing and explained thoroughly. He was quick and from what I can tell he was thorough. At the end he made note that we have been customers since 2017 and thanked us very kindly (and reviewed our pay structure with his manager). He is fantastic at customer service!!! Well done, Aaron!

Service was for wasp nest removal. What I got was a guy with a long hit stick who left a pile of wasp nest on the ground for my kids and dogs. Yea it was sprayed to kill the wasps but not sure how safe that is for my dog to try and eat or kids to step on. Glad I was home to finish the clean up. Guess removal just means knock down. Very unhappy. Called customer service right away and they said they can’t come back to retreat unless I buy the annual package. I tried to explain that removal means they should be removing the nest and they didn’t finish the job.

Andre came by and took care of my yard and around my home. He even took care of the inside of my garage. I appreciate his kindness and work ethics. He asked about my concerns and completed the job with efficiency. Thank you Andre!

Ben was awesome. He explained what he was going to do and followed up after on his findings. He really seemed to care and make sure we were happy. Feel very good with the quality of concern and work.

Excellent service. After their first visit no wasp not a single one. Today they listened to me and didn’t spray the insects I want around. They are diligent and respectful.