Aptive Pest Control

There was a very nice,friendly and knowledgeable young man named Josiah the sales rep. that came to our door and explained very well and detailed of how Aptive pest control operatted and explained where and how they were going to spray and cover our property. This was around 10 am and Josiah told us that we would receive a text message about 30 minutes before they would get here on the same day. That evening we got a text message from Ge'von asking if we were going to be home in about 30 minutes that he was coming to do the service that was just set up today. When Ge'von got here he asked if there was any other pest problems that we may not of forgot to mention to Joshia or sells rep. Then Ge'von explained to us in very good detail of what he was going to do and exactly how he was going to

Aptive Pest Control out of Wilmington, NC completed their initial treatment today at our house. We had been having some issues with ants, water bugs, spiders and wasps this year, so when they stopped by the house during a get to know us visit, I was pretty happy with the monthly price of $69.99 and what they offered with their service, so I signed up and was eager to get the treatments started. Isaac came out the very next day for the initial treatment and sent a text to let me know he was in route. He arrived on time and went out of his way to ensure that we obtained the best service possible. We communicated about areas of concern and Isaac made sure to address them all before verifying that he had completed the treatment. We are looking forward to seeing things under control again!

Not happy with the services today. He didn't do anything once again! First pictures I took once I got home and the 2 bottom pictures is what Brandan took. As seen Brandans pictures dont match my pictures. I've asked for this person not come to home and here he is!!! Didn't spray!!!! Really disappointed with Aptive.

Have had the service for a few years and it's been ok, not great or terrible. For 148.00 a visit you would expect them to treat your property in a professional manner providing the services you expect. The past couple of times they didn't remove the spiders and webs from my garage, although they provided photos showing they serviced the area. I canceled my service and requested a refund for the service that was not received. I was told they would not issue the refund so here I am telling the world proceed with caution. After more than 2 years you would think a company would do the right thing to either satisfy or retain a loyal paying customer. I have attached photos for your viewing pleasure.(dont spend that 148.00 in one place)

Exterminator provided a headsup 30 minutes prior to treatment which I appreciate. She treated the inside followed by outside and shed. I was in the middle of cooking lunch so she performed the service unsupervised which I liked. I’ve not seen any pests for the last 6 months or so. Great job everyone.