Arctic Carpet Flooring Center

Staff is friendly and knowledgeable, I took samples home for comparison and ordering materials was fast. I'm very happy with the installation and final results, it look's great! I'd use Arctic Carpet again.

The contractor Charlie was great to work with. Kept us abreast of any issues. He got us on the schedule sooner than later when there were shipping issues. Not only that when my granddaughter git hurt he was right there to help out and tried to comfort her. Heart of gold. The materials that were installed were of very good quality.

My house was flooded and we called Arctic Carpet the next morning. Kimmy sent Charlie out that day and from there it couldn't have went smoother! Charlie and his helper tore out the wet carpet and hard wood flooring and trim right away. Then we picked out new flooring and they installed it fast, professional and with high quality. He even moved washer and dryer, toilet, removed closet doors and put it all back when they were done. Even delivered the parts I needed to upgrade the toilet supply line because I had no vehicle. I had called the other guy and he wouldn't even talk to me unless I went to his shop and pick out new flooring first. If you have flooring needs only one place in Juneau to call and that is Arctic Carpet, hands down!!!

Updated review, we went back to Arctic carpet and pulled the carpet completely, (it was great still!) And went to a laminate flooring through out the house. Went absolutely great. Charlie and Tim did the install in 3 days. I was there to help move stuff as needed and etc. They taught me what was needed on any maintenance and were fast, smooth and efficient on the install. Ours was over January 2022 during a serious cold snap. Got the materials delivered a week before and in the garage and warmed to home temp's to acclimate and etc. 3 days of hard work on their part, and amazing new floor. We've 1 labrador retriever and he hasn't scratched it. No stains. Great stuff. Very happy with Arctic. Again! Original review below. We used them to re-carpet our home almost 3 years ago, and they were e

I moved into a new home, which had 900+ square feet of carpet that needed to be ripped out and replaced due to pet urine. They ripped the carpet out to the floorboards, disposed of it and treated the floor with kilz. They let me know that it would need ventilation and the heat turned up to at least 65 degrees but didn't do it. Okay... maybe they didn't feel comfortable. We did that for them. They also didn't tell me that this would be a spread out/unscheduled process. They did not measure anything when they ripped out the carpet so they needed an entirely separate appointment, which could only be offered between already scheduled carpeting jobs IF they had time so I had to drop everything and leave work once the phone rang and the tech did not show at the appointed time, they eventually ca