Arkansas Valley Electric Cooperative

They tried to force me to pay the bill of an unrelated prior tenant before switching the power, used herbicides and a stump grinder to rut out, and destroy the creek on the property, running it into trees, clogging the creek, flipping concrete into it and damming it up, rutted out and destroyed fences, the ground, left gnarled trees everywhere, left a trailer on property long enough to sink, no notification from linemen, who also left trash, and yes, I photographed all of it. I also monitor the meter, no major appliances, no heater, air conditioner, no well pump. I'd love to compare notes

I could DRIVE 3 hours round-trip to this office before a representative picks up the phone. They have been a decent service the last three years, but now I can’t get a hold of anyone to disconnect my service. 260 minute wait time in the phone. There is an option for them to call you back, but that didn’t happen.

The new MYAVECC is terrible. It is not easy to navigate. Capabilities have been taken away. Now, you do not answer the phones or leave people on hold for half a day. You have over a month to fix these issues and they are not fixed. This is not feeling very cooperative to me. Very inconsiderate. Not mindful.

Trash company. Couldn’t get ahold of anyone for the longest time. They charged me 297$ for the month of December. I used the heater the whole month so I had no problem paying them that money. I turned off my heater for the whole month of January and the bill still came to 297$. I called and after multiple different calls and supposedly supposed to get called back. They finally answer after I waited while at work and they told me I used more in the kilowatts in the month of January then I did in December but they are still going to charge me the same? Very frustrated and disappointed with this company. Wendy a person that is supposed to help the situation. Did nothing but make it worse. She was more concerned that I cook at home 2 times a week then helping me out with my bill. Explaining ki

I have been tryinging to call since the 29th and no one will answer the phone. Finally got the system to call me back when it was my turn in line (3 hours later) and I've now been on hold for another hour. Like why did you call me back when it was not even close to my turn in line.