Arnold Heating & Air

First off Matt has always fit me in when I called for service his responsiveness is commendable. In 2018 Arnold HVAC installed a new 5 ton system in my home. With a lifetime warranty on parts and service calls that are covered by the warranty After installation Matt requested to keep old unit in my attic as it made servicing new unit easier I asked him to remove it. 2 years ago I called Matt and told him my defroster on outside unit was not working. He came out on Saturday and did a test but could duplicate problem I showed him video of how it was not working he then called e tech service and tech service talked him through a work around and it showed fault. Last year the defroster failed again and Matt promptly replaced it NOW THE BAD!! On 10/13/2022 I called GEORGIA AIR to service my u

I had an older unit that just couldn’t keep up and was using way too much electric. After getting several quotes and being, to put it bluntly, disgusted by the prices is when I called Matt. They were out within 24 hours to look at what I had, clearly defined the wants vs. needs, and were very realistic with the install. If my schedule didn’t restrict me then I could’ve had a new unit by the end of the week but they worked with my work schedule. Install was fast, clean, and great. I don’t feel like I’m a number to a larger business and that they genuinely care about their customers. If I do have issues with my unit in the future then I have confidence that they’ll take the repair personally and take care of the issue. I know I won’t get this from the other businesses here. I would choose th

Top Notch Service!! Matt was able to make it out to my house within 3 hours of my call. He quickly diagnosed the issue and created a temp fix to get my unit up and running until the new part could be ordered and installed. Service was quick, efficient, and Arnold will be my Go-To for all future Heating and Air needs!!

They were able to assess and fix my AC the same day that I called. Reasonable price. Will definitely use them in the future Edit: I wish I could add more stars... these gentlemen came for my heater today and not only fixed it but also took the time to educate me about the system and the problem..answered all my questions

We have used Arnold Heating and Air for the entire time we have lived in Richmond Hill (15+ years). Our systems were installed by one of the "big guy" HVAC companies and now we only trust Arnold for our HVAC needs. Arnold Heating and Air has replaced one of our systems and provided fair pricing, high quality work, and rapid response times. When this system had a factory defect and quit working, Matt Arnold (the owner) personally took it upon himself to work with the manufacturer to make sure we had the entire unit replaced (instead of just the faulty coil). More recently, when our second system stopped working Matt showed up and found a minor wiring issue and had it fixed in 30 minutes. We were prepared to replace the entire system and I have no doubt most other HVAC companies would h