Artistic Pools, Inc.

Artistic pools has been doing service for our pool for years- so when decided to redo a hot tub and specialty water element it was a no brainer to call! Thanks to Luke, Red,Shelby and all the support crew who has made this project a success! Shout out to the whole service crew who has been absolutely wonderful to work with for years!

Our pool breaker kept tripping, and to make matters worse, our usual maintenance company was unavailable since it was the Friday before a holiday weekend. I called Artistic Pools (who originally built our pool), and they sent a technician out right away. Andrew was phenomenal! He thoroughly inspected our entire pool system, quickly pinpointed the breaker issue, and even flagged a few other items that needed attention. He discovered that our heater needed to be replaced, thankfully it was still under warranty &also repaired one of our LED lights that wasn’t covered. The light had been installed incorrectly from the beginning, but Andrew went the extra mile, even bringing in a family member to help get the job done. I can’t say enough good things about Andrew and Artistic Pools their profe

Artistic Pools designed exactly what I wanted. My goal was for my pool to look like a natural pond to compliment the rustic farm setting we have and that is exactly what I got. They have an awesome crew, very knowledgeable and always helpful with any questions or requests I have.

Artistic Pools installed our pool and does weekly service. The service has been great. I want to call out an "above and beyond" effort on the part of Arthur Silva who serviced our pool today. He texted me to let me know that our pool water level was low and he had turned off the skimmers. I was able to start refilling the pool but I had no idea how to turn the skimmers back on. I messaged Arthur and he sent me some pictures and made a video call to me to show me how to turn the skimmers on. This was a service way beyond expected. Thank you Arthur.

Artistic Pools is an old guard pool behemoth in Atlanta. Save yourself -- do NOT use them as your contractor. We made this mistake and as it turns out, their mistake of building over a critical vent for drainage, has cracked our driveway and is causing runoff into our yard. They refuse to accept responsibility, including the cost of discovery for the problem. Outside of the incomplete work and poor communication, they had me on-call for them on Christmas Eve for an inspection. Many times their team has hinted that Arthur Blank's pool and larger jobs are their priority. Considering the cost of pools and a looming recession, I think this problem will fix itself ... but in the meantime, seek a smaller business who may have less experience, but will at least finish your job properly and n