Aspire Electric, Inc.

I called yesterday, 9/20/18 requesting an electrician since my fuse was blowing one right after another. Electricity scares me so I was quite distraught and had painters at my home that couldn’t do anything without lights. I explained to the lady that answered the phone my situation and she took my name and number stating she would call me right back. To my surprise she called me back within minutes informing me she would have someone at my home in 20-30 minutes. Bryan came to my home, very professional and listened to my issue. He explained the cost of diagnostics and the plan the company provided as well as its monthly cost. Bryan took his time checking everything in the room, the fuse box etc, found the issue and corrected it. I have dealt with several electrical companies that treat wo

$300 to install a generator inlet plug! **EDIT** The service manager came out to the house and we talked about my issues, and he was very understanding of my concerns. Even knocked off a little bit of my total bill and said that he would talk to the people above him about the possibility of a veterans discount in the future. Their team has gone above and beyond what I would have expected of a company, but their high rates still keep them from getting a much higher rating from me. Up from a 2 to 3 star. ****** I called Aspire to install a generator inlet plug. The service man that came out was very courteous and I feel was a good guy. Was kind of disapointed that the company van had a decal thanking veterans but did not offer a vet discount. I asked. I thought I had all of the needed par

Excellent service. Setting up the appointment was easy. They explained the terms and conditions over the phone. The technician showed up on time and did great work. He consulted us with questions and suggestions. You could tell he there to do a good job and make sure we were satisfied. I would highly recommend them and would use them in the future without hesitation.

We contacted Aspire and set up an appointment for service that was convenient for us. Bryan and Alex arrived as scheduled and we fully explained the task to be done. What we requested was not easy but Bryan and Alex did a great job of finding solutions and completed the service in a timely manner. We are very satisifed with Aspire and their technicians.

The issue I had is with their billing. At the first visit, they sent a licensed electrician and an unlicensed helper. I was told that I would be charged only for the licensed electrician and not the unlicensed helper. When the invoice came, it was calculated incorrectly and I asked for and got a corrected invoice, which I paid. The second time they came out the same two guys as before were sent. This time I was charged $95/hr for the licensed electrician and $65/hr for the unlicensed helper. When I questioned the charge, I was told that both did work. Well, both guys did work the first time too, so this reasoning is awfully shady and underhanded. I can’t speak to the quality of work as my lights still flicker, $1,000 later.