Assurance Heating & Air Conditioning, Inc.

I had my AC/Heat service today and the technician was amazing. He was able to locate and fix the problems. Neil did a wonderful job and everything is working as designed. Thank you Artic air systems

They installed a furnace and air system. Several companies told me the furnace was installed improperly, so that the intake wasn't drawing air. They also installed incorrect venting. I spent hundreds several times. The owner wanted $300 to come and install a larger pipe, when they did not install it properly. He said in a text, "Sue me, the statute of limitations is past."

This is a very honest reputable company. Our a/c was not working and when i contacted them, Nick their serviceman was out the same day. He said that the freon was gone and he could replace it but wasn't sure if that would work since the unit was over 40 years old. We agreed to try. Unfortunately, it was a short time fix so I called and Nick came back a few weeks later. Nick rechecked and found no freon. He thoroughly explained our options. We decided to replace the unit because the other option was to do major tests to find the cause of the leakage and it would be very costly. Once again this unit was 40+ years old. Everyone we were in contact with from Dennis at the office to Linda who finalized the service were great. Honest, knowledgeable, caring, thorough, clean and pleasant. F

Will absolutely refer Assurance to others in need of HVAC service. Thank you Nick for being, on-time, patient, honest and professional. I am in the construction industry and appreciate when trade do the right thing. My parents Air Conditioning went out 5 days ago in their new to them Condo. They got a homewaranty from the seller. The management office scheduled a different time contractor to come out without my parents knowledge. They did not realize this until after the contractor looked at the system even after the management office canceled the appointment. That technician told my Senior parents that the entire unit was shot and had to be replaced at a cost of anywhere between 10k and 13k. Nick came out and identified that the compressor needed Freon (it was very low) he fill

My heating unit went out and Assurance repaired it. They went above and beyond. They are prompt, professional and experienced. I would highly recommend them