Athens Plumbing & Well Service

First let me say I have ABSOLUTLY NO affiliation with Athens Plumbing other than being a costumer. I manage several commercial industrial properties. I have used Athens Plumbing services over 100 times and ALWAYS had quality professional service. They are on time and very knowledgeable. All of their staff from scheduling to billing to service and repairs have always been very courteous and helpful. I highly recommend them for any plumbing issues you have.

The woman on the phone has a horrible attitude and is not customer friendly.. I scheduled to have some one come out at 10am on Feb 18. After finding out that's it's 185hr and the time starts when they leave there shop. I told them to wait until 3pm because I was in contact with someone with a flat rate fee. She insisted on making a appointment for the next day and told me she would call before they came out.. I got the repairs done the same day by a different company. She never called the next morning so I called no answer. The tech calls and said im at ur residence so I told him don't do any work let me contact the woman. I finally get her on the phone she calls me a liar and had a horrible potty mouth. I asked her to replay the recorded phone call that she says she has, she insisted i pa

As a person with a disability and needing to use a ramp to get out of my van. I was extremely upset when I pulled up to home depot in winder, to see Athens plumbing felt they needed all the handicap spots to their self since they are above everyone else. They literally made it to where a ramp could not come out and someone with a wheelchair to exit their vehicle safely. We should hold ourselves to an higher standard as a human and as an employee or company.

Over the course of the last several years we have had both servicing and repairs of our septic tank. Mr. Larry Miller who works at Athens Plumbing is without a doubt the absolute best. He is kind, smart, experienced, knowledgeable, available, and tries his best to help in anyway he can. He is happy to explain the problem, is straightforward and honest, and is willing to go above and beyond to be helpful. He is obviously respected and known if you have to involve the Oconee Environmental Health( who have also been incredibly helpful) . I would without a doubt recommend Athens Plumbing to anyone because of him.

Neighborhood ordinances and zoning laws are typically nuisances that protect the interests of the few at the expense of the greater good. However, I would strongly support banning the use of septic tank trucks from ever being permitted to idle within residential areas. The sewage smell from this business's septic trucks is an insulting way to start every morning in Boulevard. Please, take your trucks elsewhere.