Atlantic Coast Cabinet Distributors

Great cabinets, horrible customer service. I purchased my home with all cabinets through this place, so when it came time to purchase built ins, this is where I wanted to go. I reached out to Derek, which is when the horrible experience began. I asked to see the cabinets and swing by the showroom, Derek left the samples there for me to see with NO scheduled appointment but rather a loose conversation of me going there, but I had something come up and reached back out at MY convenience, since I am the customer and should be able to reach out whenever is convenient for me, which was about a week or two later. I also did not think this was an issue since he was going to be on vacation and we never had a scheduled appointment anyway! I reached back out to place the order and see the cabinets

Absolutely wouldn't work with this company again. When we visited the showroom, we were asked if we intended to use "standard faucets" to which we said we were. Standard faucets to someone who is not a contractor or builder means it's just a regular faucet, nothing fancy. We had already bought widespread faucets and told the rep there we had as well. Fast forward to our countertops being installed, the holes were drilled for center set faucets, which I absolutely hate. Our builder let ACC know and the rep even said he remembered us talking about it, but he didn't write it down in out paperwork. The owner basically said "oh well, not my fault and if they want them redone they can pay for it." Yes, it may seem like a small mix-up but for me, it was huge. I had explicitly said many times that

I had the pleasure of working with the folks here at Atlantic Coast Cabinets for a warranty service for my new home. At first I was skeptical as dealing with general companies and contractors alike hasn't all been pleasant, but with these guys I was pleasantly surprised. The gentleman who was called in to pulled our cabinets out came right on time, was courteous and did a phenomenal job pinpointing our issues and made sure to take care of our hardwoods and appliances as he worked. After the issue was resolved, he promptly came back THE SAME DAY with a colleague to put everything back in order. These folks did quality work, showed exemplary customer service and finished the job quickly. Just a note I can't speak for installs or their selection so my comments are on their service calls

Quality of the Cabinets are fine don't count on them for quality work or service after the sale. Had new cabinets installed. The cabinet installer broke the sink basin cabinets during installation. He tried to cover up his mistakes with kick trim. Lucky I found the deception before the counter tops were installed and ACC replaced the sink basin cabinet without issue. I found bath cabinet drawer hardware that was improperly installed and the screws had penetrated and cracked the interior portion of the drawers. It took 6 months of phone calls and emails to get them to replace drawer.

We recently purchased a home that bought the cabinets from Atlantic Coast Cabinet. I like the cabinets, but a few of the kitchen cabinet doors needed to be adjusted. Larry, came out to make the necessary adjustments. He also discovered a cabinet that had pulled away from the wall, where the builder's laborers had failed to use the proper equipment to secure the cabinet. Larry's "eye for detail" to his work helped prevent an accident in the making! I'm very grateful that "Larry" was sent to fix our minor problems, for he prevented what could have become a major problem.