Atlantic Fuels

Atlantic Fuels provides excellent customer service. My oil burner ceased to operate. Chris the driver agreed to check it during a delivery this week. I was in NY. He informed the office it wud not start up. I drove up the next day to meet Travis the technician for service. As always, he is friendly, professional and knowledgeable. He diagnosed the problem immediately. His knowledge base is impressive having worked in this capacity for years. Last year he did a tune-up and asked if he could move the file cabinet back so he had more room to do a better cleaning of the furnace. That sealed the deal. I then knew I was working with an individual committed to doing a thorough job. He uses his time efficiently. He expressed how he loved his job. Afterwards, he cleaned the area he was working in

I'm not sure that I can recommend Atlantic Fuels. I contacted them because the previous owner of the condominium I purchased in December had used them and I assumed it wouldn't be difficult to continue regular delivery since they had been supplying the same unit for years. After a delivery in December I didn't hear from them again and I noticed last week that the gauge was close to empty. I called on Thursday and was told that it was too late to be added to the list for that day even though it was one of the only two days a week that they deliver to this town, Epping, and that I would have to wait until Tuesday. In the mean time it was suggested that I purchase a 5-gallon yellow fuel container that I fill with diesel fuel and pour into my fuel input pipe. So I spent $30 on a fuel container

We had such a great experience with getting our oil filled and getting our furnace back up and running. The fuel company we had used prior to this had retired, so we needed to find another fuel company and quickly! After my initial call, they set us up as new customers and they were at our house within two hours. We also appreciated their flexibility in working around our busy work schedules--as a kindergarten teacher in my first back to school I couldn't exactly leave my classroom!!! We are so appreciative of their service and quick response. I highly recommend them!

I just have to give a huge thank you to Travis -he installed a new oil tank for me yesterday and had to remove the old one! It was a long hard day! They worked hard in he rain and then in my creepy old basement. He was kind and patient and smiled as he told me I was one of the toughest jobs he had ever done! So happy -Thank you Atlantic Fuel for the best service guy ever! Shelley

If you live in New England, you know nothing is more critical than your furnace. And when it goes, you quickly find out if you have the right service provider and partner. I knew my System 2000 was on its way out for the past few years. This years’ service indicated a leak requiring it to be shut down for fear of carbon monoxide. Being late October with temperatures dropping rapidly, no heat, no hot water and service providers booking out weeks into the future, I was between a rock and a hard place. Fortunately, we’ve been loyal clients of Atlantic Fuels for decades, and about to find another reason why! Nick, our technician, quickly reported back to Ashton my situation and sizing requirements that day. I spoke with Ashton shortly thereafter and my new BOSCH Buderus with Riello burner wa