Aubrey Brick & ClayStone Co.

Called specifically to ask if they were open since it's new years eve, guy said they're open until noon. Showed up 25 min later at 11:40 and they were long gone. Why? If someone calls and asks if you're open, and you say yes, you can't wait 20 min to see if they show up? You can't say "we might close earlier if nobody's here"? I guarantee I wasn't going to keep anyone past noon. I had a pretty easy request. But if someone doesn't have any respect for their own word, I don't see any reason to come back and try again.

First time buyer experience. First class customer service, friendly, knowledgeable and they stand behind their products. Highly recommend these guys.

Closed for Lunch ? I'll change my rating (1 star) when the website is updated and a sign is placed out front that CLEARLY states "CLOSED FOR LUNCH". Since I drove out of my way I guess I'll just waste my time waiting... Update: I changed my rating to 3 stars b.c they were friendly and helpful, they didn't have what I needed but that's not the reason for the review, the lack of clear communication about being closed for lunch is the reason for the rating.

This place is trash. For one, they close for an hour in the middle of the day for lunch like it's 1950 and they chain all of the gates and lock the door. I've had to sit in the parking lot several times waiting for them to open. Today their lunch break went 20 minutes past what the sign said and i wasted almost an hour of my day there and they still had the door locked. I spent my money somewhere else. I had a project about 6 months ago and I had to work with this big kinda unfriendly salesman there with no personality. I told him how many square feet of stone i needed and he sold me two extra pallets of stone. He was not easy to work with. Not going back. It's worth the drive to go somewhere else.

Bought some flag stone there with no issues. Ordered more along with some cultured stone for my mantle before Christmas and Mark was going to have in installed for me. I have stopped by 3 times to follow up and see where it is and told each time it's on the way. I even offer to pay up front to get the ball rolling and was told that's not a issue we will collect when we finish the job. So I have followed up with 2 more phone calls and is the end of February and still nothing. With all the wet weather we have been having I assumed they would be free to jump on this since it would be inside, but I guess not.