Authorized Appliance Service

Love this company my grandmother used this company when I was a kid and we will always use their service! We usually take things in and have JR repair them at the shop! We have had several in home service calls and they have always been very polite and prompt. No they won't give you a certain time and you may have to work your schedule around the tech but that's with most any companies! I have had to wait a little longer for parts than I'd like but they don't stock parts they service appliances and mostly things under warranty.

Great and fast service. My LG refrigerator stopped cooling and they were here on time, diagnosed in no time and ordered a new compressor. Parts arrived quick, installed the next day so I'm my refrigerator is up and running. Thank you for the great service and will use for all my appliances!

The service technician came to my house a week or so ago to check my washing machine. The service call was 108. And some change. Mine you that my machine only needed a lid switch. But, the technician put on the order that the machine needed a control switch. So, the day after I called to get a price for the part. I was told 173 and some change. Plus 30$ for labor. So I told the receptionist I would call her bk on that Monday. If I decide to go ahead for them to make the repairs. So, I didn't call bk of course. So I get a phone from the receptionist saying your part is in. Which I didn't ask for them to place the order. And that the technician will be at your house on Monday. Because it was late Friday when I got the vmail. How are you going to force someone to buy the part n pay for the

Apparently they don't value their customers too much I see they have one star and obviously hasn't cared enough to fix the problem. We all seem to have the same complaints. They got one star only because there wasn't a minus 5 star. The receptionist Devan would work for me and my company about 2 minutes! She is very rude and has no business handling customers. They schedule appointments only to not show. I hope when and if they do show up the tech has a better attitude.

I have a 1968 avocado green GE stovetop that had an issue. After calling several appliance places who do not work on GE appliances, Authorized Appliance was quick to come to my rescue. They came out the same day I called, were able to order the correct part quickly and replace it a few days later! They were so easy to deal with and we’re so helpful in fixing my old, but amazing, stovetop! Thank you so much!