Autiello Plumbing & Heating

I had my boiler replaced with another tankless coil oil burner system through them. Quoted well within budget, and they were able to schedule within a 3 week window. Both technicians showed up on schedule for both days of the install, and did a very fine job! Strongly recommend!

Autiello installed my Rinnai combination boiler 12 years ago after my home was flooded, their price was better than any other company by about 15% which was very important as my flood insurance fell very short on covering my loss. Over the past 12 years I've been able to maintain my unit myself. Though this past couple weeks I've had issues with my Rinnai and called a local company that I use for my mom's boiler it took them a week to 'fix it" and then my boiler stopped working again after only 4 days. So yesterday I decided to reach out to Rinnai website for Rinnai Certified Repair Shop, saw Autiello name pop up and said to myself hey they did my install years ago, I gave them a call at 4 pm and told them the code my unit displayed. Anthony said he'd research the code, then he called me

I spoke with Tony this morning after receiving a bill that seemed very off given the circumstances. Tony was extremely apologetic and helped to the best of his ability, which was very much appreciated. He understood the frustration surrounding the circumstances and was very attentive. I took away one star for the horrible technician we dealt with (who left us without heat because he had to go to the circus and was 1.5 hours later than the window provided). BUT the company overall definitely earned back some stars because of Tony’s great customer service. Thank you, Tony!

Autiello Plumbing has earned my business! I’ve had at least a half dozen plumbing issues in our old lake house over the last several years and Tom’s response to all of them have been immediate and efficient. You couldn’t ask for better customer service and results. Jobs performed so far by Autiello Plumbing: baseboard heat and toe kick heater install, underground water line install, sewage ejection pump replacement, tankless water heater install.

Autiello provides Expedient, Professional service, and I recommend them highly ! I have several rental units and they have become my plumbers “par excellence”. Janet G.