AutoZone Auto Parts

Fantastic experience today at Auto Zone. My battery died in a strip mall where there's an Auto Zone (store 3681). Akim came out and tested my battery. I needed a new one (my current one had been installed in 2020, so six years ago...) I purchased and he installed it free of charge, plus he put in some sort of strap down thing to hold it in place. SUPER nice and professional and I will definitely make this my auto parts store from now on.

I cannot say enough good things about the Store Manager, Akim, at this Pasadena AutoZone. I came in needing a battery for my Genesis G90, which is the largest and heaviest battery they carry. Initially, they were out of stock, but Akim promised to check other stores and call me the next day. He actually exceeded expectations and called me back later that same day to let me know he secured one. Normally, they don't install this specific battery because it is located in the trunk and is extremely heavy, but Akim made an exception and did it for me personally. He installed it with absolute precision and care, even taking the time to apply anti-corrosion treatment to the terminals. On top of the incredible service, the price couldn't be beat. The dealer wanted $600, but I paid $249 here, insta

Best service ever received at and AutoZone. Akim Lewis was professional, courteous, and efficient in finding and installing a new battery for us. AutoZone is lucky to have an employee like Akim who takes the time to provide such great service along with tips for the road. We'll definitely use this AutoZone for all of our car needs in the future. Thanks Akim!

I was stopped last night by the police because of my headlight being out. Octavia helped to replace it for me! The socket was really stuck in there and I was unsure we could get it out. She worked diligently from multiple angles until she finally made it work! I’m beings grateful for her willingness to keep trying. Now I have two new headlights and can legally drive at night! Thank you so much Octavia! (PS… I wanted to tip her and she wouldn’t even accept it! So I figured a nice shoutout would suffice!)

Akim was the absolute best! I needed my battery changed, and it was in a tricky spot. Sam’s Club refused to touch it. Akim took an hour out of his work day to do it, and explained everything to me. I will definitely be back for any car needs!!