Autumn Mechanical

Your driver needs a defensive driving course almost hit me numerous times will on 45.

Do not use his service. The owner is rude and speak to ppl as though they are beneath him. I will be reaching out to who he was contracted to. You can't be rude to ppl just because you want and have your business name on your truck.

I was out of town and still out of town when my AC tapped out. I contacted my townhome neighbors to see who they recommend and one recommend Autumn as they did the original installs. I called at around 11AM and by 230PM, we were back in business. They handled everything on the phone with me since I was away, but the best thing I liked was the fact that they sent me a notice of when the technician was on his way along with a photo! My housemate was grateful for this as she doesn’t open the door for anyone other than her guests. I hope to not have future issues, but if I do I’m calling Autumn first. While I could’ve repaired it myself if I was town for a tiny fraction of the cost, the price I paid is what it is for convenience and quickly resolving problems in this Texas heat.

I could not be more impressed with Autumn Air. The first time I used them it was in some cases several weeks out to get an appointment with any repair man at every other company I had called. I was looking at Google search results again and Autumn Air was right up there at the top (usually, I don't call the 1st listed result for some reason). I decided to give them a call and the service tech was at my house 4 hours later and done in 20 minutes. Not to mention the price was so great that I wasn't sure what to do. The second time I used their services was just as top-notch. I would recommend Autumn Air to anyone. It is a family-owned business that offers professional, friendly service. The nice woman who answers the phone and does the unimaginable scheduling is a pleasure, as well. Thanks A

Want you to know how much I appreciate Luis. He has been my customer service representative for many years. Spends time answering my questions and suggesting things I can do to keep my system running smoothly. He is the best! Very knowledgeable and professional. He has also been very respectful of my many rescue pets, making sure that he shuts doors and other things to keep them safe during his visits. And he sends the email receipt promptly after each visit, something that used to be a hassle for me using Autumn Air - the customer service rep. would do the inspection but the office consistently forgot to send the receipt. This is a much better system. Thanks Autumn Air!