B B & G Electric

The power switch on our 25-year old pool heater that switches between “off”, “pool” and “spa” was barely working. After contacting a few different pool repair companies, they all said that the heater is too old to get parts for and could not be repaired. Total replacement was our only option. I told this to BB&G Electric and they said they have a ton of spare parts saved and offered to give the repair a try. They ended up installing a toggle switch on the wall behind the heater that fully works with our heater. Totally out of the box solution that saved us a ton of money! Great communication and everyone was extremely nice and helpful. 100% recommend!!

I used this company several times over a period of a few years. They were timely but expensive. I chose to pay the price feeling they were reputable and would stand behind their work. In Feb of 2022 I needed a new pool heater. It’s important to note the heater I had was 17 yrs old. The estimate came in at $4K+. I decided to move forward with it. The work on 02/22/22. Today I called because the heater is no longer working!! Yes a little over 3 yrs old but the dig was I was told $150/$300 to diagnose the problem. And then all parts and labor would be addl. I get warranties! But I do business with people. Not warranties. To get 1095 days = approximately $30 a day for my pool heater. Instead of coming up with some reasonable palatable solution. I’m told we could find you a new one for repla

A couple of things.. I used this company as recommended to me by my pool maintenance company. I needed my pool pump equipment replaced, and during that service they indicated to me that the timer was not working and also needed to be replaced. For the initial estimate to repair, just over $1000, they called and asked for a 60% deposit upon approval of the estimate. I paid and then was put on the schedule. The work was completed, (to my knowledge) and then they charged the remaining amount without contacting me following the repair. After accepting the second estimate for the replacement of the timer, etc. The same note was on the estimate saying they would need a 60% deposit upon approval of the estimate, however, they scheduled the work, and "completed to work" (I was not contacted afte

DO NOT USE THIS COMPANY IF YOU FOUND THEM ON THE HEYWARD POOL SITE TO DO WARRANTY WORK.This company is terrible at communication. They do not do anything to keep you in the loop as to what is going on. When you finally do get a hold of someone and ask to speak to the supervisor the only response you get is: The tech is in the field. It is my experience that the only thing this company is concerned with is collecting their retainer fee from the pool pump company. If you value your time you should not use this company.

BB&G Electric is unparalleled in their service! From prompt responses to expert execution, they exceed expectations. Their team's professionalism and attention to detail ensure flawless results every time. Highly recommend for all electrical needs!