B & G Mechanical Air Conditioning and Heating

Good Company. Installed 2 new units replacing swamp coolets. Did good clean install, this was a few years back. Been out to service units as capacitors seem to go bad after a year or two but a 200 repair. Overall b&g is responsive the guys are very nice and polite and the office support is the best.

Worst experience ever! I had an expensive unit installed and my house is hotter than ever before. Carlos dictates to his workers what to say and write on the work orders. Said my house is old and duct work is required; blames a hot house to a bad duct. Shouldn't the duct work be addressed before installing a ten thousand unit in your home. And shouldn't the overall function of switching to refrigerated air be guaranteed? All I know is I had always had air in all rooms before with the replaced swamp cooler. Never had problems with duct work. Even when they were testing the unit, there was air in all rooms but by the time they did and re-did taping and all that because of leaks, there is no air in my kitchen area, there is no air in our TV room, and there is no air in my bed room. Carlos wa

Great service. Alan is a great tech. I recommend B & G great pricing !!!

Absolutely disappointed with this company. Been given the runaround for two weeks. 1st service call should have fixed the issue right then and there after replacing the capacitor.. Had to call 4 days later for the same issue. Now they're saying it's the compressor that needs to be replaced even though the tech said it was a faulty capacitor that he replaced. Now they're refusing service to us because my wife was being stern and understandably upset at the situation. The service order for the first time the capacitor was replaced states it has a 30 day warranty for that service call. They are now refusing to honor that warranty. I recommend not to deal with this company. Sure they'll sweet talk you when it comes to sales and installation, but once the work is complete you won't matter to

Without a doubt the worst service I have EVER received on anything. Guy came out to replace my pump, and I have had nothing but problems with my HVAC ever since then. It has been a week and some change now and after 4-5 promises that they will send someone out, they have not. To make matters worse they want to charge me $105 again (service fee) even after they havent fixed my issue. I would've preferred to call someone else because this is ridiculous. Save yourself the hassle and call another company.