Baker Electric

Baker fell extremely short with providing a timeline, communication, contact resource, and knowledge of project. Baker held our money for 5 weeks without any significant progress. Severely dented our gutter with their ladder and tore roof paper during 10 minute inspection. Left our place in a worse condition requiring time consuming and costly gutter repair.

Save your money and RUN away from this "service" provider. I hired Baker Electric for a solar install in 2021. Of course the sales department was spot on with responsiveness but once the contract was signed, the operation revealed itself to be amateur hour. Once install was complete and we received the passed inspection we went "live". No instructions, no walk through of equipment or how anything works by Baker. Our electricity has not worked since we switched to the new equipment (and it has been more than one year). I cannot run a hairdryer or a washing machine. They have been here 5 times and each time cannot explain what is wrong other than to say it must be SDG&E's fault. I've had SDGE here 5 times as well (after each visit from Baker). They've replaced the line connecting us

I purchased an expensive HVAC system from Baker Electric and constantly had their technicians come out and attempt to fix the system. The wall thermostat doesn't read accurately and their head technician just told me it does from his office in Escondido. It constantly reads high from the temperature readings of other sophisticated measuring devices. He basically gave me a tough luck attitude, so I'm done with Baker Electric. Sad ending and my wife keeps telling me we should have stayed with our original system, only adding salt to the wounds.

It all comes down to communication. Baker was quick and easy to communicate with until we paid our deposit. Then it was radio silence for MONTHS while we waited for an install date. I sent an email saying that we were planning to drop and go with another company when "magically" they scheduled our install. Through the whole install process it was difficult to tell who was doing what and when it would be finished. We finally got the green light to "turn on" and the email excluded important information that would allow us to actually turn on. Would not go with them if I could do it again.

Had HVAC and solar panels installed. From start to finish everyone at Baker has been very professional. Kept us informed of timeline and progress. Had a small delay finishing up the roof but was weather related. One of the best regarding price, service and quality. Highly recommend.