Baker Hughes

I have been in the trucking and transportation industry for going on 23 years and I have never experienced such poor service as I had with the security personnel at this facility. I have hauled loads for Baker Hughes numerous times and usually have a positive experience working with the company in general. I am well aware that the security personnel do not in any way represent the company as a whole, however, they are the first point of contact and do not provide a positive view on the company. I visited on Dec. 30, 2022 @0900 to drop off an empty trailer to be pre-loaded by the facility. After waiting in the middle of the road to be able to pull into the check in area for almost 45 minutes I advised the girl at the window why I was there and handed her my paperwork. She had a poor attitu

Who's nicer: Hughes or Baker ??

Check in process is very slow. Most times there are multiple tractor trailers idle waiting to turn into the facility from the public street, (Very Very dangerous) constantly and often creating a traffic jam on Baypark Road.

Load by appointment. I went ahead lady in shipping warehouse went to fork guys to load but they refused .overall good experience quick loading on appointment

Fast loading . 24 hours. Employees are polite