Baker's Heating & Air Conditioning

Only because I can't give less than a 1 star rating! We had a brand new unit installed (or so we thought) with our brand new home in 2022. Numerous phone calls to Baker because the unit kept freezing up. First they said it was the duct work that was installed. They mentioned there was "too much" and it was collapsing on itself. Then it was the vents in the house needed to be turned to face the exterior walls. Then it was the thermostat in the house which they replaced. All of these things done and still to this day the unit freezes up randomly and we can't run it under 77° because it instantly freezes up. Why haven't they replaced it, you say? Because even when we were still under warranty, THEY STOPPED ANSWERING THE PHONE OR RETURNING CALLS!!!! PISSED IS AN UNDERSTATEMENT!

I have used Bakers many times, every time we move, or have a problem with ours or one of the homes that we have lived in, I have also called for several friends of ours which all continue to use to this day. They are honest hard working people, and always have your system up and running as fast as possible without cheating anyone out of a penny. I do not believe any harsh reviews due to the fact that never not once have I had a problem with anyone at Bakers. Gene is honest and dependable always has been and I have used them for well over 20 years. 100% top quality, trustworthy and reliable. Gene is the best!!!!

Gene Baker and his crew, at Baker’s Heating & Air, came to our home and installed a new 5 ton Goodman, several years ago, and did a great job, and cleaned up everything after they were done. Before he left, he made me aware that if I would call Goodman, my warranty would be extended from 5 to 10 years. For that, I AM VERY THANKFUL! Due to the longer warranty that I received, from making that call, when my AC failed, I had warranty coverage and was able to get my AC repaired at no additional costs. Thanks Gene!

I thought it was a good price for replacing my air handler. But a part went out. They ordered a part for it. A week later they brought a part that was broken. They took it back and ordered a new one. Now a month has passed and I can’t even get them to answer the phone

Great service!! Quick to come out when called and fixed all my a.c. problems at such a reasonable rate. I have a unit that is hard to find parts for and they were able to find the parts and get them quickly to restore my heat. They were happy to explain everything that they were doing and why it needed to be done. Everyone that works there is so nice and friendly! It is hard to find a company that you can trust not to rip you off. I have found that company with Baker!! Only a.c. company we will ever use again!!