Barnaby Heating & Air LLC

We had a great experience with Barnaby Heating and Air when they came out to our home to diagnose an issue with our air conditioning unit. From the moment they arrived, both the technician and his assistant were extremely professional, respectful, and knowledgeable. They took the time to walk us through what was going on with our system and discussed all of our options in a way that was easy to understand and never pushy. Our unit isn’t very old, so we appreciated that they were honest and confident that it could be repaired rather than immediately suggesting a replacement. They clearly knew what they were doing and got right to work. Once the repair was complete, they cleaned up thoroughly and put everything back exactly as it was—you honestly couldn’t even tell they had been there. Mos

No one wants to buy a new AC unit, and even when they have to, they don't want to. Clarity and honesty are hard to find when it comes to any sales pitch, but Charlie gave it all straight forward. Pros and cons of cheap, mid and high end units. Told me what I needed (according to my home size and what was in before) and gave me the choice, not just what he wanted to sell. They also fixed pipes that were initially installed incorrectly in the attic. I've dealt with Barnaby Heating and Air for around 3 years. I don't call people back (much less let them I to my house) if I didn't trust them.

We called Barnaby Heating and Air after our A/C system failed. Charlie Barnaby, the owner, responded quickly and showed us the problem. He offered us several options to consider and explained the benefits of going with the Carrier Infinity System and boy, are we glad we did. While the Infinity system was slightly more expensive, it turned out to be an excellent value. We found that the Infinity System provides better comfort, it is quieter and more energy efficient. The installation was completed in a timely and professional manner. I highly recommend Barnaby Heating and A/C. They are responsive, trustworthy and professional.

Very professional service. Devin was exceptional. He was thorough and answered all of my questions. It was the quality you look for in a service tech. There annual plan is very reasonable .

I love this companies new software which provides scheduling reminders, pricing, and then offers me a chance to leave feedback. Charlie and Jenn are super fun to be around, and the technicians makes me feel good about selecting this company for furnace repairs.