Bay Area Appliance Repair LLC

1 star is being gracious because the initial phone call went well. During the initial call I made it clear that I was calling for my 75yr old mother, thus it's best to only talk to me. Michael agreed that he would call. He did. During the visit, with me on speaker, it was agreed that I'd get a call the next day about pricing for the parts. The next day I received Michael's call declining the repair. His reason : Your mother asked me to also repair the ice maker for the same labor fee. My reply : I heard you agree. Why is this an issue today ? The clear agitation in his voice was not warranted. My question went unanswered. This was intentional and very poor communication ! Thanks for the free diagnostic. Now we can spend our money with a company who deserves it. Hopefully AI

I'm a customer for life! Michael has repaired my Bosch dishwasher and my LG dryer. He did a great job on both. He knows his stuff, is honest, reliable and fair. Also a great communicator. I recommend him without hesitation.

I would not hesitate to recommend this company. I’ve had Michael help me twice in the past year with repair to our 12 year old GE refrigerator. We are in Oakland Hills. He is super responsive (for the recent issue he came within 2 hours of my call!), communicates extremely well (both by text, phone, and in person), and did a great job. Transparent and fair pricing. Really just excellent all around.

We had a great experience working with Michael! He responded quickly and was able to come out the following day to fix our leaking fridge. He diagnosed the problem quickly and explained the work. Price was fair and transparent, and he gave advice on a few things we could do to prolong the life of other appliances in our house. Top-notch, recommended!

Bay Area Appliance Repair did an excellent job fixing my Viking oven. Michael was professional, knowledgeable, and efficient—he diagnosed the issue quickly and had it working in no time! Great service from start to finish. I really appreciate the clear communication and attention to detail. Highly recommend!