Bay Area Mechanical Services Inc.

Bay Area Mechanical Services, Inc. did an outstanding job installing my mini-AC unit: five stars without question! Joe Pasko and his team (Brad and colleague) were incredibly professional, knowledgeable, and efficient from start to finish. They explained everything clearly, worked neatly, and ensured the system was running perfectly before leaving. On the administrative level, Nicole dealt with me, and she was super responsive. It’s rare to find such skilled and courteous service these days. Highly recommend them! I love their work model. New: January 19, 2026, update: This is our second time using Bay Area Mechanical HVAC, and once again they absolutely delivered. Ben came out this time and did a fantastic job fixing our heat pump. He was professional, knowledgeable, and efficient, and h

Poor customer service after ongoing heat pump issues We’ve had constant problems with the heat pump Bay Area Mechanical installed, but the most frustrating part has been the customer service from their service technicians. Rather than addressing the recurring issues thoroughly, visits often feel rushed, explanations are unclear, and concerns are brushed off instead of taken seriously. After multiple service calls, the same problems continue, and there has been little accountability or follow-through. Communication has been inconsistent, and it feels like we are repeatedly starting from scratch instead of building toward a real solution. When you invest in a major system like a heat pump, you expect reliable support after installation. Unfortunately, our experience has been the opposite.

TOP HVAC COMPANY AROUD!!!! Customer Service is on POINT ALWAYS!!! RYAN helped me this morning 7am on the dot when I called, I woke up to a home in the low 60's and NO HEAT! With his help he got ALBERT to come out to my home by 8am!! It is now 10:09 AM and I have HEAT!!! Thank you both so much for you dedication and hard work to keeping my family and I'm sure many others warm in this cold weather!! Ryan and Albert THANK YOU!!!

Bay Area is an excellent and very honest group. Joe came out to my Mother’s house to help fix her AC unit. Not only did he fix it but it is working much better than it ever has before. Joe also provided us with valuable information on how we can prevent future problems. Very professional and would recommend them to my friends and family. Pricing was great & their services are worth every dollar!

If you need HVAC services, these are the guys you should call first. We've been using Bay Area Mechanical Services for years, and they have always treated our home as if it was their own. Joe and the office staff are phenomenal, very professional, courteous and trustworthy. The techs are experienced and thorough in their work. We've had regular service calls, a gas furnace replacement, and purchased 2 heat pumps. They have been consistently respectful, responsive, cost effective and timely. We highly recommend them to all our friends and family.