B.B. Plumbing

Mount Joy, PA · Plumber

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Mount Joy
#27
of 45 home service pros
City Percentile
16%
rating percentile
Address
B.B. Plumbing, 38 W Main St, Mount Joy, PA 17552
Website
bbplumbing.biz

B.B. Plumbing is a home service pro located in Mount Joy, PA. It is one of 45 home service pros listed in Mount Joy. Its 3.3-star rating is slightly below the Mount Joy city average of 4.4 stars. There are 2 photos associated with this location.

Customer Reviews

★★★★★ 5.0 Calvin Godfrey · Jan 2026

I inherited a moribund water heater that finally died on me. I was told it wouldn't be covered by my home warranty company–so I was pretty furious. But Claudette was patient, kind and had a new heater in my home for $675 in a couple days. PS. For some reason, I'm paying a local HVAC company a monthly maintenance fee–they they couldn't possibly do it for less than $2,000.

★★★★★ 5.0 Isa Arguello · Apr 2025

BB Plumbing replaced the water pipes that were broken. I am very pleased with their service. The company sent a plumber that knew what the issue was and he fixed it without issues. Thank you BB Plumbing.

★☆☆☆☆ 1.0 Dennis Ramos · Oct 2024

Plumber blamed the slow drain and backup to the washer drain pipe not being vented, but if he would've looked up from the connection, he would've seen the vent on the wall of the laundry room (which was brought to my attention from the previous owner when I called him). I just moved into the house a few weeks ago. He even took his auger/snake into the basement of my house and did nothing with it, didn't even attempt to snake my pipes, just called his supervisor, then blame the slow drain on it not being vented which it was! Wasted $100.00 and my precious time in my day!😡

★☆☆☆☆ 1.0 Irene Rousselle · Mar 2024

Sewer grinder pump not working called my insurance they sent this company out to service my pump. I before hand called to verify that my sewer grinder pump was covered under my warranty before I proceeded to pay for the service fee. The assigned me to BB. Plumbing and they sent a gentlemen out how took a picture and said it is not covered. I showed him a screenshot of the coverage and he said i had to call the office and left. He did nothing to investigate the problem at all. I called their office had to leave a voicemail 3 times no return call. I called my insurance and was told they had to investigate what the vendor said with no return call. They are just horrible to not even call me back is poor customer service. And now I go on to the insurance web site to review my claim an

★★☆☆☆ 2.0 Tim Brearly · Mar 2023

Person on the phone was nice and tried to be helpful; however, this business appears to be a retired master plumber who essentially sends someone with subpar diagnostic skills to homes and tries to talk them through what to do. At best, they are providing subpar service. At worst, they are dishonest and misdiagnosing to sell repairs that don't fix the issue. The person they sent came out twice, spent nearly 8 hours at my home, charged me $440 to add a clean out and vent, and made absolutely no progress in fixing the issue. He also was lacking in respect of the home, e.g., moving items off cloth chairs so he could sit in them (after working with sewage) without even asking or removing both of his gloves, and leaving recently used plumbing snakes and related equipment on the kitchen floor.

Services

Plumber

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This listing is informational. Contact the business directly to verify credentials, services, and availability.