Bdm Appliance Repair LLC

Bob is very responsive and detailed. He performed a washer repair for us in 2023 and we did not hesitate to contact him this year (2024) when our gas dryer stopped working. Upon reaching out, he was quick to get us scheduled and we are thankful to have our dryer up and running within just a few days! Bob is very knowledgeable and professional, in addition to providing great service at an affordable price. We highly recommend him!!

My refrigerator stopped working on a Friday, I contacted the company on Monday and they were able to get me scheduled on Wednesday. They communicated when they were on the way and Bob was professional and thorough in explaining what the issue was. We discussed options and I paid for my services and he left. Very honest and straightforward, I would call them again for a repair.

After my Washer& Dryer Repair, Both Appliances runs Quietly and Efficiently. Bob Explained the Repair Process step by step, Which gave Me Confidence in His Work Performed. He was On Time & Professional, Friendly & Respectful of My Home, Ensuring a Positive Experience Overall. I Highly Recommend Bob’s Expertise!

Bob at BDM is great and I would give him 5 stars as his company, though the whole process of dealing with BDM and American Home Shield (AHS) our insurance company is 3 stars. That is because American Home Shield has incompetent employees that do not know how to interact with their contractors and their customers. Bob had to explain to AHS on several times issues but AHS does not document proper notes to process claims, so they can complete workorders. We had to call AHS as well which was so frustrating. Bob knows what he is looking for and can fix most appliance issues, just let him know all the problems you have ahead of time. He is a one man show and busy so his schedule is hectic. Sometimes you have to wait for a bit for the parts to come in. So be prepared. I wish I dealt with Bob di

I had a fantastic experience with Bob. After I called the Frigidaire customer support to schedule a technician, I was told that I would be scheduled for the next day with his company. They provided me with the company name and the phone number if I “wanted” to confirm with them… I looked up the company and saw the bad reviews and was instantly hesitant, however, I gave it a shot since I really needed my oven repaired. I called Bob and told him about my situation, he explained to me that their company needed to confirm the appointment prior to the customer service promising anything and I 100% understand that. He scheduled me for the day after and came to my house at promised time frame. He found and fixed the issue while he was still in line for the next representative on the Frigidaire ho