BELFOR Property Restoration (Omaha)

I wish I could leave a review with 0 stars. Last spring we had water in our basement and went through insurance for restoration. Drywall repair, carpet, clog on premise. They picked Belfor and the company provided a great first impression. They came out quickly and coordinated with insurance. However once we signed the paperwork to use them we were filled with a lot of disappointment. Communication was bad and I had to follow up many times. The carpet team was supposed to come out a few days after we agreed to use them and it took 3 weeks. I followed up many times and got excuses saying they weren’t sure why nobody was calling me about coming out to measure. It took them 3 weeks for someone to come by for a 10 minute meeting to measure the basement and leave sample. I was told the carpet

Belfor Property Restoration did a fantastic job repairing my basement after having a mainline backup. Tanner was on top of the whole process and ensured all repairs were timely and well done. Belfor repaired drywall, replaced cabinetry, installed trim and new flooring, etc. All repairs were completed well and to my liking. I am thankful Tanner and the Belfor team made the repairing process of my basement easy. Justin from Omaha Mitigation Services recommended Belfor, and I am so glad he did.

Probably should teach your drivers safe driving. Your employee about landed in my trunk a few times driving west on i80 the afternoon of 7/21 because he was following way too close, many times, to many drivers. No front license plate & was unable to see the side of the van unfortunately.

We were very pleased with Belfor Property Restoration. They were quick to get the restoration started. Our carpenter was a pleasure to work with and did an excellent job. The reason for a four star rating was because there was little contact with our project manager on finishing the project. The restoration could have been finished six weeks sooner because of that.

Great experience with Belfor and with Tanner, who held my hand through the entire process of handling repairs to my garage interior and garage doors. Professional people who really care about your needs. I have to give special kudos to Tanner - he was relentless when it came to dealing with my insurance claims adjuster who was not as motivated to handle my claim as I was and as Belfor was!!! Entire process took much longer than either of us expected due to dealing with insurance people (nothing against my agent and his staff) - just adjusters who are more than likely overworked and understaffed! I appreciate that attention to detail I received from Belfor and from Tanner! My project has been completed and looks phenomenal!!!