Bell's Pool and Spa

Our pool cleaner comes every single week for a tiny spa/pool but charges $160 every two weeks. For that amount of money I have texted emailed and called and received no response when a dead bird landed in my pool and I need to know how to chemically treat it. No one responded to me whatsoever. I am willing to write grand reviews for companies that actually respond to its consumers, but this company isn’t able to do so for whatever reason though I have left a few voicemails text messages and even an email so I am left to believe that they are more interested in me paying $160 for a spa just to be cleaned and barely treated for maintenance. This is an exorbitant amount of money for a company not to respond to its loyal customer and I’m trying to cut down on the services because I’m now a sin

Total scammers! Do NOT book online! I called and called to schedule service... no answer thought oh well maybe I do need to book some online and go on their website as their voicemail tells you to do well I messed up and did that no one scheduled me for service no service was rendered and now they're claiming that service was rendered to my credit card company after I declined the charge because again no service was ever scheduled nor was I ever contacted. My mistake is that I booked online for monthly service! Never contacted me! No one got back to me! I paid in advance speaking to no one and called and texted left messages no one got back to me...but they finally spoke to my credit card company to make a false and fraudulent claim that they did provide service. I highly don't recommend

Meant to give Bells.Pool Spa a Negative.Review! "Josh" damaged my NEW Pentair Pool Pump when he installed it! Paid BELL'S Pool and Spa $3,195 for a Damaged Pool Pump! Had another company $700 to Repair & Restallbthe Pentair Pool Pump Requeted $700 Reimbursement From "Jason" and he refused! Would NOT recommend BELL'S Pool.& Spa for Installing NEW equipment!! Spoke to Pentair about my Pool Pump being damaged and filing a Warrenty Claim! They told me if it was damaged when it was installed, it was NOT a Warrenty Issue! You had sent Josh back to Repair it! Should have never let him on my property. but thought he was going to Replace the Seals Which were damaged during Installation! The Instructiins clearly states; The Pool Pump Must be installed WET or the Seal's would be BROKEN!! The

After using the same pool company for months, they became unresponsive. I searched gif other services to no avail. I found Bell through a community Facebook page. Their technician asked me to fill up the spa and he would return to clean the filter. As promised, he returned later the same day and explained the issue and cleaned the filter. He did not alert us to his departure, however.

I am glad to switch to Bell’s pool service for all my pool needs. The quality of work Mr. Marty does to our pool every week has been outstanding. I highly recommend the Bell’s Pool Services to everyone who owned a pool around Ventura County. From Lisa (who took my request over the phone) and to Marty (the Pool Guy) have been so professional and they really cares about the needs of their clients.