Benson Ver Hage Electric

I wouldn't recommend this company. I used them as to do yearly maintenance to my generator. They didn't finish the job and I was calling during 9 months try to resolve the issue. Every time I was told they will get back to me but never did and I paid in full for the service, so stay away.

My wife and I have been trying to set up an appointment to get an estimate for a generator installation for over three months without success. With each follow up call (4 to date), the story remains the same. Their estimators are very busy and doing their best to get to everyone. A little disappointing for a multi-generational business. I would have appreciated their honesty if they had just let me know that they are not capable of handling their current demand. It would make the waiting more manageable.

Brian A came to service my Generac generator on 7/27/2021 @ 9:30 am. It was the first time and he really did a through job. He was on time, courteous, professional & pleasant. Explaining the inner working & what I should do if power goes out for more than 24 hours. Taught how to check & add oil if needed; what steps to perform first. I highly recommend this company, from the very pleasant person who made the appointment for me, to Brian A the service professional. Thank you very much. Yvonne W.

Don't waste your time...they are not interested in your business. I went through the process of setting up an in-home estimate and got a chance to meet with one of their Sales and Service Representatives (Doug) - he was very easy to talk to and at least walked and talked like a professional. I was optimistic. From there, things went downhill quickly. I received the quote from Doug, and then as soon as I had a question about the pricing, he went radio silent. After sending a follow-up email, and then calling Doug on both his cell phone and his office line, I became fed up and left a message with the company answering service stating that I was having an issue getting a contract executed, and that I would like to speak to the owner to get the issue resolved. It seems the owner, like Do

The person who answers the phone doesn't speak English. My request to set up an appointment was met with an unintelligable response, that included "we're not available". Really? Then why bother to advertise? Thankfully, I found someone else who actually WANTS the work and who understands my questions!