Best Buy

Chattanooga, TN · Electronics store

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Chattanooga
#194
of 665 home service pros
City Percentile
26%
rating percentile
Address
Best Buy, 2288 Gunbarrel Rd Suite 168, Chattanooga, TN 37421
Phone
(423) 296-6353
Website
stores.bestbuy.com/tn/chattanooga/2288-gunbarrel-rd-488.html/?ref=NS&loc=ns100
Status
Closed · Opens 10 AM

Best Buy is a home service pro located in Chattanooga, TN. It is one of 665 home service pros listed in Chattanooga. Its 4.1-star rating is slightly below the Chattanooga city average of 4.5 stars. There are 10 photos associated with this location.

About Best Buy

Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Hours

Saturday10 AM–9 PM
Sunday11 AM–7 PM
Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM

Customer Reviews

★★★★★ 5.0 Josh · Feb 2026

I walked into Best Buy fully expecting to be ignored, confused by tech jargon, and somehow leave with a fax machine. Instead, I was ambushed by Tam and Daniel — two absolute professionals who clearly take customer service way too seriously. Tam had the audacity to actually listen to what I needed. Then, instead of upselling me a $900 “space-grade, NASA-approved” hard drive, he calmly guided me to the exact standard state hard drive my Xbox needed. No nonsense. No pressure. Just knowledge. Disgusting levels of competence. Daniel, meanwhile, decided to make the entire experience enjoyable. Not only did he help me pick out streaming equipment for my wife, but he also did it with a dangerously good sense of humor. I went in expecting a transaction. I left feeling like I’d just hung out with fr

★★★★★ 5.0 David Rod · Oct 2025

I recently ordered the PowerDrive 30W Apple MFi Certified Vehicle Charger through the Best Buy app and picked it up via curbside. The process was fast and smooth, and the staff member who assisted me was professional, attentive, and made everything easy. Highly recommend this location!

★☆☆☆☆ 1.0 Brian Hudson · Mar 2026

*I could not contact the staff at the store via phone.* I live an hour from this location. I tried to call to check in store inventory before driving, and the phone number on this listing routed me to an AI agent who could not understand my request for the first 4 minutes of the call. It finally routed me to a human from a remote customer service location, not physically present at the store. I asked to speak to a human at the store, and was told the store staff do not accept phone calls from people who are trying to give them money. Bold strategy. Better luck with the next potential customer.

★★★★★ 5.0 Boone Riddle · Jun 2025

I had an incredible experience getting my Nintendo switch 2 at midnight from this Best Buy! They were so organized and fair that even if it took a minute it didn't feel stressful because they were moving people through fairly and efficiently. Shout out to my guy CJ that checked me out with the killer Pokemon tattoos. This team knocked it out of the park!

★★★☆☆ 3.0 SlidingThunder · Jan 2026

Well, the store was immaculately clean. Staff was moderately helpful. I don't see them winning any awards for their overarching friendliness or service but they weren't bad. They just weren't extraordinary. I made a special trip here on the advice of a confidante to purchase any electronic item they were sure to have. Well, they didn't. The associate initially reported the item in question had simply moved to a new locale. After a canvass of the area and a talk with management, it was discovered that the item in question was Out of stock. Which, would explain why we couldn't find it. But, you can order online and it'll be here in a week," I was told. I politely declined. Then, on my way out of the store I made another stop and found a second item that caught my fancy and was ready to make

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Assembly Service ✓ Installation Service ✓ Repair Services ✓ Wi Fi ✓ Quick Visit ✓ Batteries ✓ Electronics ✓ Checks ✓ Debit Cards

Services

Electronics storeAppliance storeComputer storeHome theater storeMusic storeVideo game storeVideo store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.