Best Buy

Very helpful, quick and easy to make my purchase. From the moment I walked in, until I got what I needed which was maybe 5 minutes I got helped my two people. One greeted me and then told the person in the department I was headed to that I was coming so by the time I got there he was there also and grabbed me my item and checked me out right there so I walked back up front and out the door! Seamless no wandering to figure out where the item is needed was. No waiting or searching for someone to help. Great experience

Best Buy, have dropped the ball. I bought a television online and a setup installation. But when the guys brought the TV over, they said that they didn't do the set up installation part. So I had to call back the Best Buy. And they can't get anybody out here until the following week. So that means I have to wait a whole week after I purchase a nice big TV. And it's just sitting in my living room, steal in the box. And I had also thought about purchasing a new laptop from them also, but I changed my mind after this situation. I never had a problem like this. With Best Buy best buy has always been the Best Buy in everything. Even when it came out with the Geek Squad. But now I assume the people that they hiring are not that qualify to execute an order.

I had such an incredible experience today at Best Buy. I went in to return a laptop and was helped by Angel, and I cannot say enough great things about him. He was efficient, friendly, and made the entire process unbelievably easy. He barely asked any questions, which I appreciated so much because the return was already stressful on my end. He even apologized a few times, even though none of this was his fault at all, and it just showed how genuinely kind and customer focused he is. Angel made me feel totally taken care of from start to finish, and the whole interaction took only a couple of minutes. In a world where customer service can sometimes feel rushed or indifferent, he was the complete opposite. He was patient, professional, and just an absolute pleasure to work with. Best Buy i

We received such outstanding customer service from Christian C. that I had to leave a review. My daughters went into Best Buy looking for the new WNBA trading cards, and it appeared they were completely sold out. Christian took the extra time to check the system, saw there were five available, and was determined to track them down. He found all five and truly made my kids’ Christmas! I’m so grateful for Christian and the effort he put in. Thank you so much!

Same old discount electronic retail box store without much discount in a narrowing retail market of overkill in the Amazon Walmart duopoly. This store aligns with several others in central California: consistently managed and laid out as Target withers away and circuit city and fry’s and computer shopper are long dead. Ok boomer - so 12 TB drives are $400 now compared to $109 in May 2024 for enterprise SATA CMR with 5 year warranty. Funny how domestic brands are subject to full blown Chinese tariffs, and even worst corporate piggery. I guess in a year or two it might feel like Black Friday again, but until then I’m not paying for AI companies appetite on all storage for enterprise while we shuck low grade external refurbs. Bite me! Same story different day. Save your cash. Just wai