Best Buy

What a great experience Ryan was super patient and helped me trade in multiple old devices. Recycle a couple of devices stuff that has been sitting on my desk for a year. Took a solid hour no questions no grief Ryan rocked! Also found me open box AirPods. I walked out of there with the newest nicest stuff for $10 out-of-pocket. Go see Ryan.

The staff at the Best Buy Mills location are genuinely amazing. They are kind, patient, and truly care about helping customers—especially those with disabilities. Every time I’ve been there, they’ve gone the extra mile to make sure I felt supported and respected. Huge shout-out to Andrew, Kay and the managers for leading by example. You can tell this team actually cares about people, not just sales. Also shout out to Jason and Leslie Please remember to treat these employees with respect—they work hard and deserve it. Sometimes it helps to try walking in someone else’s shoes.

I had such amazing customer service today at this store I just had to write a review. I was greeted and asked if I needed help by almost every associate I passed and immediately when I walked in each time. The real stars of today were the 3 workers in geek squad. They were knowledgeable, efficient, friendly, and thorough. They fixed my broken iPhone screen within 2 hours which they said they would and there were no issues or hiccups. What a refreshing experience. Congrats to the whole team that was working on 2/23/26! We’ll definitely be back in store because of this experience.

The only place to get electronics. Good customer service if you need answers and they have certain items in stock on a regular basis. Other items they can get in a day or 2 which is ok. I usually order for pickup off the app which is very convenient.

What began as one of the best customer service experiences we’ve had quickly reverted to one of the worst—unfortunately, more in line with what we’ve come to expect. In early December, we visited the Best Buy at Denver West to purchase Christmas gifts, including two phones, accessories, and Starlink hardware. This visit followed an earlier attempt at the Wadsworth/Lakewood location, where we waited over two hours for assistance with purchasing two phones and were never acknowledged. We ultimately walked out. At the Denver West location, however, the experience was completely different. The team we worked with was attentive, knowledgeable, and efficient, even while helping multiple customers. We were specifically told to return once my daughter was ready to set up her Christmas gift phone