Best Buy

Lancaster, OH · Electronics store

Rating
4.0/5
★★★★☆ 4.0
Reviews
20
Rank in Lancaster
#47
of 153 home service pros
City Percentile
29%
rating percentile
Address
Best Buy, 1645 River Valley Cir N, Lancaster, OH 43130
Phone
(740) 654-8314
Website
stores.bestbuy.com/oh/lancaster/1645-river-valley-cir-n-339.html/?ref=NS&loc=ns100
Status
Closed · Opens 10 AM

Best Buy is a home service pro located in Lancaster, OH. It is one of 153 home service pros listed in Lancaster. Its 4.0-star rating is slightly below the Lancaster city average of 4.5 stars. There are 10 photos associated with this location.

About Best Buy

Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Hours

Saturday10 AM–8 PM
Sunday11 AM–7 PM
Monday10 AM–8 PM
Tuesday10 AM–8 PM
Wednesday10 AM–8 PM
Thursday10 AM–8 PM
Friday10 AM–8 PM

Customer Reviews

★★★★★ 5.0 Joe Lowe · Feb 2026

Bought a dryer online and went to the store to pick it up. They had my dryer ready to go but I decided I might want a new washer as well. They didn't have what I wanted at the store so they have me a good deal on another washer that was in stock. I can't complain I've never had a bad experience at any best buy.

★☆☆☆☆ 1.0 Justin McGraw · Jan 2026

Worst customer service and delivery of any store I’ve ever experienced. 2 days before delivery they cancel and I have to reschedule and wait for another 2 weeks. All together waiting a month for an oven delivery and install. Then for my inconvenience no adjustments/discounts given on oven or delivery/install fee. Will never buy anything from Worst Buy ever again.

★★☆☆☆ 2.0 Heather S. · Jan 2026

The extra star is for the workers at Best Buy who seemed to me all honest, decent, capable people. The corporation is an entirely other matter. This company sold me a computer that didn't work and it took a good deal of time and effort for this to be remedied because the in-store and online staff do not have the power to make the most fundamental decisions to correct mistakes. Then, in gratitude to the staff member who finally remedied that issue, I stupidly bought a service plan that, in the end, provided no service at all. Instead, it wasted much more of my time and resources. After all this, Best Buy corporation only refunded me a tiny portion of the cost. Lesson learned. Beware.

★★★★★ 5.0 Jason Grubbs · Feb 2026

Got me a better deal on my computer than anywhere else even after price matching! Super nice and super knowledgeable.

★★☆☆☆ 2.0 Cazim Melkic · Feb 2026

To be honest I was not at this store in a while So much changed since my last visit The product that they are selling is nothing like used to be Technology is taking its part off future which is not good at all

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Assembly Service ✓ Installation Service ✓ Repair Services ✓ Wi Fi ✓ Quick Visit ✓ Batteries ✓ Electronics ✓ Checks ✓ Debit Cards

Services

Electronics storeAppliance storeComputer storeHome theater storeMusic storeVideo game storeVideo store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.