Best Buy

I had an outstanding experience shopping at Best Buy! The sales manager was incredibly professional, attentive, and went above and beyond to ensure I found exactly what I needed. They listened carefully to my requirements, provided knowledgeable advice, and patiently answered all my questions without any rush. Their positive attitude and willingness to help truly made the shopping process seamless and enjoyable. It’s rare to encounter such dedicated customer service, and it left a lasting impression on me. I will definitely recommend this Best Buy location to friends and family and look forward to shopping here again in the future. Thank you for making my visit a pleasant one!

I purchased all new appliances for my kitchen from Best Buy. I also purchased an extended warranty for my refrigerator. My refrigerator went out over a month and a half ago. I’ve had four service technician show up one who never showed up and never called and my refrigerator still broken. They told me to call Samsung who wants to charge me to come to my home even though I’ve already paid for a warranty. I have called plenty of times and they said they ordered the parts but they’re still I had to cancel all my holiday plans because I do not have a refrigerator in a month and a half later I still do not. I went to the store and they said because I purchased it a couple years ago that they can’t help me every time I call the 800 number I get the runaround. I do not recommend buying anything f

Banni at Best Buy is a Tech Hero! I walked into Best Buy feeling overwhelmed about setting up my new Apple Watch, but Banni turned it into the smoothest, fastest experience imaginable. From the moment he greeted me with a warm smile, his expertise and genuine enthusiasm shone through. He didn’t just answer my questions—he anticipated them, guiding me through pairing, apps, and hidden features I never knew existed, all in under 15 minutes! What truly sets Banni apart is his patience and clarity. He broke down complex WatchOS tips into bite-sized, easy-to-grasp steps, even showing me how to customize workouts and health tracking like a pro. No jargon, no rush—just pure mastery and kindness. He even spotted a setting that optimized battery life instantly. Thanks to Banni, I left the store con

Absolute worthless customer service. I came in here to buy an iPhone 17. The only way to buy it is to do it through the carrier which means that you’re going to pay double because they want you to do a plan. They will not sell it to you straight out. I got stuck buying an iPhone 15 instead. The iPhone 15 would not install the software update and would not transfer my other phone to it. They absolutely refused to be helpful and kept blaming the Wi-Fi. Any other store that I have gone Tuesday they will help you set up your phone if the phone is not working properly or they will bring you another phone. These people made Solutions absolutely impossible. They offered no help at all. Do not work with the guy in this picture. He was horrible.

I came to Best Buy to purchase some electronics and found that unless you want some latest gizmo, they have virtually nothing in stock. I wanted to purchase a turntable, but the selection was very limited. Further, when I went to purchase a turntable that they actually had in stock, not the one I wanted, but I settled, my Best Buy card was declined even though I had a zero balance. I called customer service and was informed that the transaction was declined because of an invalid cvv code. How does that happen when I was there at the store, in person, with card in hand? I also got into an argument with a store rep about purchasing a bluetooth transmitter. I was told that I cannot use a bluetooth transmitter as an output from my stereo to transmit to bluetooth speakers. If I can't do t